Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless WhatsApp integration, and diverse chat options. They find the WhatsApp button useful for tracking customer interactions. The app is praised for its performance, versatility, and ability to integrate various communication channels, including Instagram. It enhances the professional appearance of a webpage without affecting loading speed. The app's free version is appreciated by small businesses. Its customer support is commended for being responsive and efficient in resolving issues. It's seen as an effective tool for boosting sales and improving customer satisfaction.

July 10, 2023

Great app with very friendly customer support! I highly recommend them! Don't hesitate to try their app you will like it! :)

ОПЛ ПАШОВИ
Bulgaria
6 days using the app
March 27, 2024

dfff

Tienda5g
Ecuador
5 minutes using the app
May 31, 2023

Like it a lot, strongly recommend! Functions are working spotless and customer service is super fast.

Lepus Jeweller
Bulgaria
21 days using the app
August 1, 2023

Excelente aplicación para WhatsApp. Se configura rápidamente y cuenta con un Dashboard que te da métricas generales tales como la cantidad de visitas, cantidad de clicks en tu enlace de chat y % de conversión.

Es muy fácil de configurar tanto el estilo gráfico como el mensaje de bienvenida, diseño de tu botón, colores, etc.

Por último y no menos importante: se integra perfectamente con Google Analytics 4, para que puedas medir los clicks en el botón de chat como eventos y conversiones.

EZON México Cerraduras Inteligentes
Mexico
5 months using the app
April 1, 2024

Muy practica y funcional. Integra todos los canales

BuBe
Colombia
8 minutes using the app
October 30, 2023

Awsome customer support

4feetish
Portugal
9 days using the app
June 6, 2023

muito bom, e muito importante para mostrar responsabilidade com os clientes, além de proporcionar um atendimento mais rapido

lojaskrstore
Brazil
3 months using the app
June 15, 2023

Einfach zu handhaben und jederzeit ohne Funktionsproblemen nutzbar. Super support und schickes individuelles design.

Benjis
Portugal
4 months using the app
May 17, 2023

Chaty is a powerful and versatile chat add-on for Shopify that enhances customer communication and support.
With its user-friendly interface and comprehensive features,
Chaty streamlines interactions, boosts engagement, and increases conversions.
From customizable chat widgets to automated responses and real-time messaging, Chaty provides a seamless and efficient communication channel
between merchants and customers.
Whether it's answering FAQs, offering personalized recommendations, or resolving issues, Chaty delivers exceptional customer service. With its easy integration and extensive customization options, Chaty is a valuable tool for any Shopify store looking to improve customer satisfaction and drive sales.
Additionally, Chaty offers excellent customer support, ensuring that users receive prompt assistance and guidance whenever needed.
Their dedicated support team is knowledgeable, responsive, and helpful, making the overall experience with Chaty even more satisfactory.

Mother's Love
United Arab Emirates
About 1 hour using the app
August 17, 2023

Very nice and fast app will use for sure! Easy to use and not heavy on the website. The support team are timely as well to answer any questions you have.

Cerberex
Japan
About 1 hour using the app