Reviews (292)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for its seamless integration with Shopify and popular chat services, enhancing customer interaction. They appreciate its real-time reporting capabilities, Instagram linking, and easy setup. The app's clean design, responsive customer service, and compatibility with Google Analytics are also highly valued. It's seen as offering excellent service at a good price.
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You charged me for a year without me having to use the product. hopefully future customers will get to read this review. its a pain getting a refund from chatty and shopify you will get tossed around
An easy way for customers to reach for us. Support is not inmediate; however, they follow up until issue is solved.
As an e-commerce entrepreneur, finding tools that seamlessly integrate with your website while enhancing customer interaction can be a game-changer. Chaty is not just another chat app; it's a comprehensive solution that revolutionizes how you engage with your online visitors.
From the moment I integrated Chaty into my e-commerce platform, I was impressed. The user interface is incredibly intuitive, making it easy for both myself and my customers to navigate. Within minutes, I was up and running, offering instant chat support to anyone who visited my website.
One of the standout features of Chaty is its real-time reporting capabilities. The detailed reports provide invaluable insights into visitor behaviour, allowing me to understand who is interacting with my site and what they're interested in. This level of data has been instrumental in shaping my marketing strategies and optimizing the user experience.
What truly sets Chaty apart is its exceptional support. Whenever I've had a question or needed assistance, their team has been there every step of the way, ensuring that I get the most out of the platform. Their dedication to customer satisfaction is evident in every interaction.
But perhaps the most impressive aspect of Chaty is its seamless integration with popular chat services like WhatsApp and Facebook Messenger. This integration not only streamlines communication but also makes it effortless to follow up with customers even after they've left my site. It's a game-changer for building long-term relationships and driving repeat business.
In summary, Chaty is more than just a chat app; it's a powerful tool for e-commerce success. With its ease of use, instant support, insightful reports, and integration with everyday chat services, it has become an indispensable part of my online business toolkit. If you're looking to take your e-commerce customer service to the next level, look no further than Chaty. Highly recommended!
Great App, it does its job perfectly. Fast Answers from Customer Support
I use this widget on my website (www.bluzonebags.com) and it works great and I had great customer support to make sure I had this setup and working properly! Highly recommended!!!
Perfect fit for my store! Simple and awesome! Outstanding if you work with customers via Whatsapp!
I have installed WhatsApp Button to my Store and its perfect Widget
Great App! Chat button very easy to setup and customer service was really helpful with rapid response. Highly recommand!
this app is really great and It's very easy to use this is the best app you can use for chatting with your customer directly from your social media handels like instagram whatsapp. Highly recomended this app give a try
i love the cx support service from marvin he solved my query. thank you for the support marvin.