Reviews (343)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and integration with platforms like WhatsApp and Facebook Messenger. They appreciate the responsive customer support, customization options within the free plan, and features that enhance customer engagement and sales. The app also offers real-time reporting for insights into visitor behavior and is noted for its user-friendly interface for both merchants and customers.

July 4, 2024

Best

Prestige Watch
Malaysia
About 24 hours using the app
November 19, 2024

Ras

IVSHOP-boutique
France
About 1 year using the app
November 3, 2024

easy to install

鼎香坊
Taiwan
17 minutes using the app
June 21, 2024

very professional widget!

Ledger-Shop
China
34 minutes using the app
August 20, 2023

Marvin was very helpful, and prompt in responding to my query regarding adding a widget. The issue was resolved quickly after being escalated to the developer helping out. Thank you

BoxFox
Australia
About 3 years using the app
April 13, 2020

I wanted to use Chaty to have more interface with my customers. After trying to install it (unable to due to my computer settings), I contacted Chaty directly. Gal quickly contacted me back and set it up for me momentarily. That’s some amazing service! I am using Instagram, Facebook messenger, SMS, and email as my channels. Chaty installed these with ease, it’s up and running like dream, I’m a happy customer!!!

JillyAtlanta
United States
About 3 years using the app
April 16, 2024

An easy way for customers to reach for us. Support is not inmediate; however, they follow up until issue is solved.

Equipo Fotográfico | Costa Rica
Costa Rica
Almost 3 years using the app
September 8, 2020

Great App. Simple to use, and great product support.
Also, finally someone with realistic pricing!
Very Happy with it :)

Pico Ovens
United Kingdom
Over 2 years using the app
June 26, 2020

Great app and really useful. When I contacted the support I got an answer within 2 hours. Really fast

APPLY FOR NIE NUMBER ONLINE
Spain
About 2 years using the app
September 12, 2023

Love this app! You can integrate a wide range of ways to communicate with your customers, and get notifications in real time right to your phone. Awesome customer service.

Claribelskincare.com
United States
Over 1 year using the app