Reviews (6,286)
Overall rating
5
September 7, 2026
I haven't subscribed to your product. You deducted my monthly fee. I demand a refund immediately.
MoonStar Studio
China
4 months using the app
DSers replied
September 10, 2026
Hi, MoonStar Studio
Thank you for your feedback. We sincerely apologize for the frustration and concern this has caused you. We completely understand how upsetting it is to see an unexpected charge, and we take this matter very seriously.
We have already expedited the handling of this issue upon learning of it. Please contact our support team directly at support@dserspro.com , or reach out to us via our official Facebook page:
https://www.facebook.com/DSersOfficial/
We are committed to transparency and would appreciate the opportunity to resolve this matter with you.
Best regards,
DSers Support Team
