Reviews (1,257)
very buggy and not working correctly, i wrote to Anastasia, not working on desktop. She said to me " Contact with Shopify" I want my money back.
Hello,
Thank you for sharing your feedback! We are truly sorry for the frustrating experience you had with our app and support team.
We sent an email regarding your request: we have already processed a refund for your subscription. Typically, it takes 7 to 10 business days for the refund to appear, but this can vary depending on how your bank processes the transaction.
Talking about the issue with the search icon, let me explain that since our widget interacts with the icon rather than providing it directly, our team initially suggested reaching out to the Shopify theme developer. However, we completely understand that both elements work together, and our goal is to help as much as we can.
We’d love the chance to make things right. If you reinstall our app, we will make your case a high priority and have our development team thoroughly investigate the search icon issue. To support this, we would like to offer you 3 months of free access to the app so you can test it again at no cost.
Please feel free to reply to our email and let us know what you think.
