Reviews (707)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
All reviews
September 17, 2026

I really appreciated getting to be connected with a live individual to walk through the setup. The software is pretty deep so it definitely sped up our setup time to work with someone who was familiar with it. We worked with RJ who was great and helped us customize the settings for what we need to do. Very good onboarding experience overall

Biota Coffee
United States
Over 4 years using the app
ShipStation replied September 18, 2026

Thanks for sharing! Glad having a live walkthrough sped things up, the platform can be a lot to take in solo. We'll make sure RJ hears the kind words about helping tailor the setup to your needs. Have a great weekend!