Chargeflow Prevent Chargebacks

Hi Earthtones,

Thank you for the feedback, and I'm sorry this has been your experience. Losing disputes you were counting on us to win is exactly what we're here to prevent, and I understand the frustration. We've been an official Stripe Partner and official Shopify App for years, so we take reviews like this seriously and want to make it right.

We've reached out to you directly and are going through every dispute we've handled for your store, looking at how each one was built and submitted, and checking that your account settings give us the best chance of winning. If we find anything we should have done differently, we'll tell you plainly and talk through next steps.

You can also reach us at support@chargeflow.io and it comes to us directly, and we'd be glad to walk you through what we find.

The Chargeflow Team