Reviews (489)
As owners of small companies, there is one aspect of business that elevates above all other factors, and that is the commitment of a company to go above and beyond. So, as a customer of Intuitive shipping i have the privilege to update my review to 5 stars based on the response we received late Sunday evening. Not only the CEO of the company reach out to us, but their support team quickly was able to steer us in the right direction with a disconnected app integration. We would recommend this company to any online retailer who feels it a priority to bill customers for only what shipping actually coasts and not a penny more. Thank you to the team at Intuitive Shipping
I'm so glad we were able to get everything working properly for you!
I also genuinely appreciate the time you took to share such detailed feedback with Brandon. While I'm happy our team was able to jump in Sunday evening, you pointed out some real gaps in how merchants find and access our urgent after-hours and weekend support when they need it. That feedback has already been shared with the rest of our leadership team, and we're going to make improvements as a result.
Thank you not only for updating your review, but for giving us the opportunity to make things right and make the experience better for the next merchant who needs us.
Sharon Green
CEO
