Navidium Shipping Protection

Navidium Shipping Protection

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Reviews (396)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
    382
  • 0% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
    2
  • 3% of ratings are 1 stars
    11
All reviews
September 29, 2026

customer service leaves much to be desired.
no transparent info on dashboard about billing cycle date, pro rating months w/ fewer orders, etc.
will probably switch.

Gnara
United States
Almost 3 years using the app
Navidium Apps replied October 12, 2026

Hello there!

Jason here and I'm the co founder of Navidium Shipping Protection app. I'm very sorry for the experience you had with the app. We obviously failed in our customer service. Our reps responded to you in late, this is our fault and we apologize for that.

That being said, we have listened to your feedback and implemented the features as per your feedback. I would love to hear back from you on the changes that we made.

We have reached out to you a few times by email, I'd really appreciate a lot if we could have a response from you. I would like to make things right what went wrong.

Best,
Jason
Co Founder, Navidium Apps