Reviews (6,380)
Excellent support from Ryo. I had a question about a personalized product (custom text) that DSers cannot pass to AliExpress automatically. Ryo answered quickly and explained clearly how to place the order manually on AliExpress and link the order number in DSers. He then patiently answered every follow-up question about the tracking, my customer's phone number, the packaging and the two items from different suppliers. Clear, precise and kind. Thank you!
Hi KARN,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Ryo — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
