Chargeflow Prevent Chargebacks

We had an issue early on where a feature we'd specifically asked to be turned off stayed active and we were charged for it. Chargeflow fixed it quickly and refunded the charge.
Since then, their team has been very helpful with setting up our account and investigating issues stemming from our Shopify Payments configuration.
The alert feature seems to be working well, and has helped prevent a few chargebacks over the last months, which is exactly what we were looking for.