Appio Amazon Reviews
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Reviews (120)
I agree with the review below. I've been using this app for years, but unfortunately, it has become increasingly frustrating.
Reviews no longer appear on collection pages, customers can't submit their own reviews because they keep getting error messages, and I can no longer upload reviews via Excel.
After years of using this app, I now feel forced to switch to a different review platform. It's really disappointing, especially since migrating everything will cost me a significant amount of time and effort.
Hi,
We're truly sorry to hear about your experience. We understand how frustrating it is when issues affect your store, and we appreciate you taking the time to share your feedback.
Regarding the file import issue, we checked the imported reviews on our side and confirmed that the reviews we investigated had been imported successfully. We also shared screenshots to help clarify the results. In some cases, finding reviews for a specific product in Manage Reviews requires using the product filter rather than the general search bar.
As for the review submission errors and reviews not appearing on collection pages, we're sorry we couldn't complete our investigation before troubleshooting was interrupted. We'd really appreciate another opportunity to look into these issues and identify their causes.
If you're willing to give us another chance, we will investigate and assist you further.
We're sorry we haven't provided the experience you expected, and we take your feedback seriously.
Best regards,
Appio Amazon Reviews team
