Reviews (668)
destinations like Côte d'Ivoire because Shopify doesn't require a postal code for those locations, causing a "Package Generation Failed" error in the app.
The PluginHive support team (Touseef, Manohar, and Sibi) was responsive, thorough, and dedicated to solving the issue. They communicated clearly throughout the troubleshooting process, coordinated with their development team, and deployed a fix that passes a background placeholder postal code so rate requests succeed seamlessly.
Giving 4 stars instead of 5 only because it took a couple of testing rounds to get everything working fully, but overall, their support is top-notch and reliable. Thank you, PluginHive team!
Thank you for your review!
We’re glad our team could work closely with you to get your FedEx live rates working smoothly at checkout, and we appreciate your patience throughout the testing rounds. We’re happy to support your international shipping needs for your Netherlands based lead test kit store.
If you have any questions, we’re always here to help!
