Reviews (605)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for improving shipping processes and efficiency. It integrates seamlessly with Shopify, allowing for fixed FedEx rates, live checkout rates, and features like FedEx One Rate. The app supports international shipments with automatic commercial invoice creation. Merchants praise its ease of use, accurate rate pulling, and exceptional customer support, highlighting quick and knowledgeable assistance through onboarding calls and live sessions.

May 6, 2026

This app is the only software that allows us to generate labels under our fixed FedEx shipping rates across different service options, all consolidated into a singular channel. In addition to how practical and efficient the app itself is, Plugin Hive's customer service and technical teams place far above competing apps. Very quick and attentive responses, as well as timely and swift resolutions to concerns brought to them.

Adidas para Bad Bunny
United States
About 3 years using the app
PluginHive replied May 13, 2026

Thank you for your review! We're happy we could help you integrate your FedEx account, enable live carrier shipping rates, and set up seamless label printing for your US-based store specialising in Adidas merchandise.

If you have any questions, we're always here to help!

June 2, 2026

This app works very well for my store. I ship domestic and internationally. The customer service is awesome. They get back to you within a few hours and always help solve any issues I'm having. The app itself is very easy to use and works seamlessly within shopify.

Synchrotech, Inc.
United States
Over 1 year using the app
PluginHive replied June 4, 2026

Thank you for your review! We're happy we could help you integrate your FedEx account, enable live carrier shipping rates, and set up seamless label printing for domestic and international shipments for your US-based store specialising in electronic items.

If you have any questions, we're always here to help!

April 16, 2026

Only app that can properly surface rates for FedEx Home Delivery or FedEx Ground at checkout and their customer service is awesome and always helpful.

The Frankie Shop
United States
Almost 2 years using the app
PluginHive replied April 22, 2026

Thank you for your review! We’re happy to assist you in automating shipping with your FedEx account and setting up the domestic shipping services like FedEx Home Delivery and FedEx Ground for your Clothing store in the USA.

If you have any questions, feel free to reach out!

May 7, 2026

Best support ever! I filled out the form and received a call within just a few minutes.

The team helped me configure live rates, connect the FedEx API, and generate shipping labels.

GROOMICA
Lithuania
7 months using the app
PluginHive replied May 13, 2026

Thank you for your review! We're happy we could help you integrate your FedEx account, enable live carrier shipping rates, and set up seamless label printing for international shipments for your Lithuania-based store specialising in grooming and barber products.

If you have any questions, we're always here to help!

May 25, 2026

It works very well, the support is excellent and responsive.

snowfeet*
Czechia
Almost 6 years using the app
PluginHive replied May 27, 2026

Thank you for your review! We're happy to assist you in integrating your FedEx account and setting up FedEx domestic shipping services for your Czechia-based store specialising in snow items.

If you have any questions, feel free to reach out!

Edited March 31, 2026

I had written a bad review of this app but following their excellent customer support, I am happy to correct that as the developer has solved our issue.

PH Ship app itself has become a key part of our order fulfilment model and the team at STABLE of Ireland are very happy with it.

STABLE of Ireland
Ireland
6 months using the app
PluginHive replied March 30, 2026

Thank you for your feedback. We completely understand how important it is to access historical shipment records for tracking and audits.

Currently, shipment data is available in the app for 60 days, which is why older records aren’t visible there. That said, we’ve retrieved your shipment history and have already shared the detailed report with you.

We’re also working on enabling merchants to export shipment reports for up to one year directly within the app.

We appreciate your patience and continued support as we enhance the experience further.

June 2, 2026

Support was excellent, Thank you Sibi for your help

Stryde
United States
Over 3 years using the app
PluginHive replied June 4, 2026

Thank you for your review! We're glad to help you automate domestic shipping with your FedEx account for your US-based store specialising in pet supplements.

If you have any questions, feel free to reach out!

June 1, 2026

The team at PluginHive is super professional, very responsive, and extremely helpful! Their PH Ship Rate & Track for FedEx app simplifies our website so much! We are truly grateful we have found this app!

Hartford Technology Rental
United States
Over 1 year using the app
PluginHive replied June 3, 2026

Thank you for your review! We're glad to help you automate domestic shipping with your FedEx account for your US-based Apple products rental business.

If you have any questions, feel free to reach out!

May 14, 2026

When we had an issue customer service responded same day and was able to quickly and easily resolve our problem.

Thank you Sibi!

Purpose Meals
United States
Almost 2 years using the app
PluginHive replied May 29, 2026

Thank you for your review! We're happy to assist you in automating shipping with your FedEx account and setting up FedEx domestic shipping services for your US-based store specialising in health drinks.

If you have any questions, feel free to reach out!

June 2, 2026

Fantastic customer service - thank you PH!

Betty's Eddies
United States
12 months using the app
PluginHive replied June 4, 2026

Thank you for your review! We're glad to help you automate domestic shipping with your FedEx account for your US-based store specialising in merchandise.

If you have any questions, feel free to reach out!