Hampton Chocolate Factory
Shashi Kumar is my favorite custom support agent. He worked with me on a zoom call to problem solve and figure out my problem. Thanks Shashi!
great app, and even better support team
using it for FedEx from the Czech republic .................
Reading Coffee Company
Support from the PluginHive team has been incredible and fast! We switched from WordPress (also using their tools) to Shopify and the team was able to help us get things working properly.
Benedykt & Sylvester
The worst pile of xxx ever. I would rather use FedEx direct and spend the time writing out the labels. This app is full of bugs, never works when I need it to. I am paying way too much money for hardly any use, and when I do come to use it, it works like tripe. IT'S SO EXPENSIVE too. Ridiculous. I've wasted SO much money on this app. I don't even want to think about how much all those months have amounted to. Please don't waste your time and money like I have.
Sincere apologies for any inconvenience caused.
The errors you encountered were related to inventory quantities and billing addresses.
We can resolve this over a zoom call and help you start generating International Shipping labels in one click.
During the call, we can ensure the app is configured correctly.
* Necessary to maintain Stock in Shopify, if not Shopify doesn't allow the order to be fulfilled.
* Review the Product's weight & dimension and the Box packing setup.
* Accurate Product details and prices on Commercial invoices for quick customs clearance
You seem to be using the app only for International shipments. You could use the app to process your domestic shipments (UK to UK) as well.
The app subscription charges will become economical when you start to process more orders.
Request you try the app again.
Muy rápido el servicio y la resolución de incidencias. La atención de la persona que me atendió fue siempre rápida y atenta.
Sandy Hook Promise
Excellent costumer service! Shashi was very patient and helpful answering our questions. Highly recommended.
The Green Wine
Great app and great service from Shashi, he was patient and very helpful! This app is really going to help our business a lot!
By The Sea Bali
All of the customer support team are very supportive through the integration with FedEx. They do fast respond to give feedback on my issues and are always straight to the point with the solutions. Very polite. Especially Manohar V and Addina. I found the wrong setting with the packaging and calculation rates which I don't understand. But they quickly resolved the issue. They helped me very well. Thank you
Kudos to the whole chat support & technical team. The experience and support is next to no one! Very knowledgeable on their forte. Keep it up! Improve for the better!
We used this plug-in to connect our Fedex account with shopify. Process is very easy and user friendly.
Also Plug-in Hive support is Excellent and quickest, they had provided full overview of plugin over call, also they work on customer suggestion make process more smoother. :)