Reviews (668)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably connects Shopify with FedEx to generate labels using their own contracted rates across services like Home Delivery and Ground. They report accurate live rates at checkout, support for domestic and international shipping, and helpful box‑size rate calculations. Many find it easy to set up and run across multiple stores. Support is frequently praised as fast, knowledgeable, and hands-on, including Zoom help with FedEx API setup.
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destinations like Côte d'Ivoire because Shopify doesn't require a postal code for those locations, causing a "Package Generation Failed" error in the app.
The PluginHive support team (Touseef, Manohar, and Sibi) was responsive, thorough, and dedicated to solving the issue. They communicated clearly throughout the troubleshooting process, coordinated with their development team, and deployed a fix that passes a background placeholder postal code so rate requests succeed seamlessly.
Giving 4 stars instead of 5 only because it took a couple of testing rounds to get everything working fully, but overall, their support is top-notch and reliable. Thank you, PluginHive team!
Thank you for your review!
We’re glad our team could work closely with you to get your FedEx live rates working smoothly at checkout, and we appreciate your patience throughout the testing rounds. We’re happy to support your international shipping needs for your Netherlands based lead test kit store.
If you have any questions, we’re always here to help!
The support team is fantastic! They always respond quickly and are very helpful with setting things up. The only thing I’d love to see is some documentation for the plugin, making it easier to understand and configure its features independently.
Thank you for your review!
We’re glad to help you automate domestic shipping with your FedEx account for your US based polo sports gear and apparel store.
If you have any questions, feel free to reach out!
"I ran into an issue with an international order that couldn't be processed, but customer support guided me step-by-step until the shipping label and documents were sorted out. Fantastic app with top-tier customer service!"
Thank you for your review!
We’re happy we could help you integrate your FedEx account, set up domestic and international shipping, and ensure shipping labels and documents are generated seamlessly for your US based premium fragrances, deodorants, and skincare store.
If you have any questions, we’re always here to help!
The app has worked flawlessly for me, but I was really struggling to connect with the new REST API that FedEx now requires. The customer service was excellent it helping to connect for me.
Thank you for your review! We're glad we could help you seamlessly migrate to the FedEx REST API and automate domestic shipping with your FedEx account for your US-based aquarium store.
If you have any questions, feel free to reach out!
Excellent support and customer service, always quick to respond.
Plugin Hive’s support is outstanding. When an account issue disrupted our shipping, they jumped on a Zoom call, worked directly with FedEx, and had us shipping again within a day. They went above and beyond for us last year, too. We’re grateful for their quick, personal help!
Thank you for your review!
We’re glad to help you automate domestic shipping with your FedEx account for your US based Halloween candy and chocolate treats store.
If you have any questions, feel free to reach out!
Very helpful and prompt customer service! Highly recommend. I have been a customer for over 1000 days
Thank you for your review! We’re glad to help you automate domestic shipping with your FedEx account for your US based jewellery cleaner store.
We truly appreciate your recommendation.
If you have any questions, feel free to reach out!
Very quick assistance and informative feedback.
Thank you for your review!
We’re happy we could help you integrate your FedEx account and set up domestic and international shipping for your US based women’s fashion and clothing store.
If you have any questions, we’re always here to help!
Sibi was excellent in solving my shipping problem.
Thank you. The PH Ship Rate and Track app is excellent.
Thank you for your review!
We’re happy we could help you integrate your FedEx account and set up domestic and international shipping for your US based commercial brewery equipment and accessories store. We’re glad the app is working well for your shipping needs!
If you have any questions, we’re always here to help!
Excellent support, always responsive and helpful!
Thank you for your review!
We're glad to help you automate domestic shipping with your FedEx account for your US based medical and aesthetic equipment store.
If you have any questions, feel free to reach out!
