Appio Amazon Reviews
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Reviews (122)
This app sucks, it only allows you to import the first 100 reviews available, thats it. There is no support at all, no email. DO NOT BUY
They followup minutes after i leave a review though, but offer no support, no email to even reach out to them. They only respond to a bad review. What is the point of using this if you can only get 100 reviews, lame.
Hi,
We're sorry to hear that you've had a frustrating experience with our app. We'd like to clarify a few points regarding your feedback.
Regarding the 100-review limit: Amazon limits the number of written reviews displayed on each product's review pages to a maximum of 100. This is a limitation imposed by Amazon. You can verify this yourself by checking the review pages of any Amazon product. Apps that rely on the reviews Amazon makes available through these pages are subject to the same limitation.
Please note that Appio does not limit the total number of reviews you can import to 100. You can use multiple Amazon product URLs to import additional reviews for the same Shopify product, with up to 100 written reviews available per URL.
Regarding customer support: Appio offers support through the in-app chat and via email at help@appio.pro. We checked our support history but couldn't find any support conversations or emails from your store within the past month. We're sorry if you had difficulty finding our contact options. Our team is always happy to help with any questions or issues you encounter.
We reached out after seeing your review because we wanted to understand your concerns and clarify the limitations you mentioned. Our intention is to help, not simply to respond to negative feedback.
We hope this clarifies the situation, and we'd appreciate the opportunity to assist you further.
Best regards,
Appio Support Team
