Reviews (924)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
October 29, 2026

Excellent app and outstanding customer support!

TrueProfit is an incredibly powerful and valuable app for Shopify store owners who want to understand their actual profitability. The insights into product costs, advertising expenses, shipping fees, and net profit are extremely useful for making better business decisions.

What really impressed me was the exceptional customer support. Vani was absolutely amazing! Extremely friendly, patient, knowledgeable, and genuinely dedicated to helping us get everything configured correctly. She took the time to answer all our questions in detail, explained everything clearly, and went above and beyond to make sure we understood how the app works.

It's rare to experience this level of personal attention and professionalism.

We're very happy with TrueProfit so far and excited to use it to grow our business more profitably.

Highly recommended! A fantastic app backed by an even better support team. Special thanks to Vani!

Luman
Netherlands
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied October 31, 2026

Hello Luman store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Upload File to Custom Cost with AI Assistant. This allows you to automatically extract cost details from uploaded invoices and add them to your Fixed Costs, which saves time and reduces manual entry errors.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/13904711-extract-bill-with-ai-automate-your-custom-costs

Best regards,
Vani
TrueProfit Support Team