BOLD AI Upsell & Cross‑Sell

Closed my store for days!

This Product Upsell app caused my store to be down for five days until Shopify stepped in to fix it. Injected scripts were being pushed into my store by the app which prevented our shipping methods to load – hence prevented customers to make a purchase.

Bold couldn’t care less when they got involved, I got the most uninterested answer and they did not seem to find a reason to look further into it for other customers to avoid the same error.

Five days without sales - that’s pretty expensive.