FOLDER ‑ Smart Product Tabs

I started with 5 stars, but the longer I go without my issue being resolved, I am considering uninstalling the app. Suddenly, I could not edit my tabs, and now it is completely inaccessible. Support sent me a video that had nothing to do with my issue. What a shame. I really liked it at first. And the "free" part is misleading. Unfortunately, I went ahead and paid for a year to use all features. And now I'm stuck.