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I had an issue with a problem and they were very quick to respond and got it fixed with in minutes. Great customer service.
Hello!
Thank you so much for your wonderful review!
We always aim to provide fast, helpful support, so we're glad we could get everything fixed for you right away 😊
Thanks for choosing our app!
All the best,
TK Digital Support Team
Excellent support from TK Digital, especially Alyona. They were quick to address my concerns about website formatting and provided clear, actionable advice to resolve the problem.
Hi!
Thank you so much for your kind review! 😊
I’m really happy I could help with the issue and provide clear steps to resolve it. We truly appreciate your feedback, and our support team is always here 24/7 if you need any further assistance.
Best regards,
TK Digital Support Team
After having problems with an alternative Product Tabs App which I'd been using for 5 years I decided to make a change to something new.
Installation was a breeze as was transferring across the static tabs a simple copy/paste. I did come across one issue relating to the Judge.me integration so contacted support on a Saturday afternoon. I heard back almost immediately and after authorising access thought I would hear back earlier the following week.
To my surprise, Sunday morning I receive a message that it was all fixed and it was!!
Outstanding service from everyone at TK Digital and an excellent App that has so many more options than the older version and all at the same price.
I look forward to seeing what else they develop.
Hi,
Thank you so much for choosing our app and for the great feedback. We highly appreciate it!
If you need any help or have extra questions, just contact our support team.
Best regards,
TK Digital team.
I had an amazing and professional experience with FOLDER help centre. Fast, clear, professional and huge know how. They understood my needs very clearly. Communication was smooth and solutions found. Can only recommend this app.
Hi,
Thank you so much for the great feedback! Highly appreciate it!
Should you need additional help or have any questions, just contact our 24/7 support team. We'll do our best to assist you ASAP.
Best regards,
TK Digital team
Been using this app for a couple of years and it is great. I have needed to contact support to tweak a few things regarding the tabs and how they can best fit my theme/website. The support is excellent and they reply very quickly. Would definitely recommend.
Hi,
Thank you so much for the great feedback!
If you need additional help or have any questions, don't hesitate to contact our 24/7 support team.
Best regards,
TK Digital team
Excellent app and outstanding support!
Folder - Product Tabs is exactly what I needed to organise product information neatly and professionally. I wanted a few customisations to better match my store's theme, and their developer went above and beyond to get it just right. The support was responsive, helpful, and fast. Highly recommend this app if you're looking for both functionality and excellent customer service!
Hi,
Thank you so much for the great feedback and kind words! We appreciate it!
If you need any additional help or have questions, please get in touch with our 24/7 support team. We are always nearby to assist you as soon as possible!
Best regards,
TK Digital team.
Great looking app, really helps tidy up your product page descriptions etc. Also the support team are very good, always quick responses and very helpful with a range of queries relating to their app, they have always resolved any requests sent.
Hi,
Thank you for the fantastic feedback and kind words about our product and support team! We appreciate it!
Should you need further help with the FOLDER app, feel free to contact our 24/7 support team. We are always near to assist.
Best regards,
The TK Digital team.
This app advertises "unlimited tabs" on the free plan, which is completely misleading. After installing the app, I discovered that you actually have to upgrade to a paid plan to use any tabs at all. The free plan is essentially useless. This bait-and-switch tactic is incredibly frustrating and a waste of my time. I specifically chose this app because of the advertised free unlimited tabs, and now I have to look for another solution. I would not recommend this app to anyone looking for a truly free option. Don't fall for the false advertising!
Hi,
We appreciate your feedback and apologize for any confusion regarding our free plan. The FOLDER's free plan does include unlimited standard tabs generated from product descriptions (using headings). However, creating custom shared tabs or accessing advanced design features requires upgrading to a paid plan.
We understand how important it is to have clear pricing expectations, and we'll use your feedback to improve our communication.
If you're open to it, we'd be happy to personally assist you in setting up the free tabs correctly, as many users find this option sufficient for their needs.
Best regards,
The TK Digital team.
I had been using another Tabs app. But with the previous app, the tabs would not display correctly on a phone sized screen. Tested a couple more Tabs apps, but they all displayed the same off-centered way on a phone. Then I tried this one. The FOLDER Tab app looks GREAT on a phone and on desktop! I'm very pleased.
Hi,
Thank you so much for the great feedback! We appreciate your kind words!
If you need any help with the FOLDER app, just contact our 24/7 support team. We are always here to assist.
Best regards,
The TK Digital team.
The App is great, It makes the site look very professional and organised. Also they have a Very Speedy support service, They helped me resolve a table issue and the website looks really good now I couldnt thank them enough
Hi,
Thank you so much for your kind words and great feedback! We highly appreciate it!
Should you need further assistance, feel free to contact our 24/7 support team. We are always nearby to help,
Best Regards,
The TK Digital team.