Reviews (1,299)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for organizing product pages into customizable tabs, such as descriptions and reviews, enhancing both aesthetics and functionality. It's noted for easy setup, compatibility with various themes, and maintaining fast page loading times. The support team is praised for their efficiency and responsiveness to feedback, making it a valuable tool for e-commerce stores aiming to improve product page management and design.
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The App is great, It makes the site look very professional and organised. Also they have a Very Speedy support service, They helped me resolve a table issue and the website looks really good now I couldnt thank them enough
Hi,
Thank you so much for your kind words and great feedback! We highly appreciate it!
Should you need further assistance, feel free to contact our 24/7 support team. We are always nearby to help,
Best Regards,
The TK Digital team.
Hi Team, I love the app but I have a major bug I am trying to contact you about. the smartTabs admin is no longer loading in shopify, on both my stores after your most recent update. the app is still working on the front end website, but I can not make any changes or even contact you through the shopify admin --> smart tabs app backend because nothing loads.
Please help!!
P.S Please also add you contact email on this product listing! haha
Hi there,
Thanks for your feedback. We've tried to contact you and sent our responses to you from support@tkdigital.dev, but it seems they didn't reach you.
Please, reach us via email: support@tkdigital.dev
We'll do our best to assist you as soon as possible.
Best regards,
The TK Digital team.
Fantastic and easy to use App! I set everything up but need a customization done to the tabs and within minutes I got a reply and did exactly what I asked. I am very pleased with the app and more importantly the service. Thank you and highly recommend
Hi,
Thank you so much for the awesome feedback and recommendation! This is truly very important for our team, and we appreciate it.
It was a pleasure assisting you. If you have additional questions, feel free to contact our 24/7 support team. We are always here to help.
Warm regards,
The TK Digital team.
I had been using another Tabs app. But with the previous app, the tabs would not display correctly on a phone sized screen. Tested a couple more Tabs apps, but they all displayed the same off-centered way on a phone. Then I tried this one. The FOLDER Tab app looks GREAT on a phone and on desktop! I'm very pleased.
Hi,
Thank you so much for the great feedback! We appreciate your kind words!
If you need any help with the FOLDER app, just contact our 24/7 support team. We are always here to assist.
Best regards,
The TK Digital team.
I have been using this app for a few years now and I find it really good. What's good about it is that I can communicate a lot of different information on the product pages without it being overwhelming in terms of too much text.
I have the first tab for the description, another tab for delivery info, another for the reviews and another for gift giving. I am able to update the delivery info at different times of year ie. at Christmas all in one place and the switch the tabs that are displayed and switch them back again. We can put different tabs on different products.
There can be issues, as with all things techy but I have found that the team gets back to me super quick - within the hour, to acknowledge the issue and then works to resolve it.
I would whole heartedly recommend this app
Hi,
Thank you so much for the awesome feedback! It's great to know that our product solves numerous aspects of your business and makes your work more smooth and comfortable.
If you have any ideas about how we could improve the SmartTabs or if you encounter any difficulties and need assistance, just contact our 24/7 support team. We are always nearby to help.
Best regards,
The TK Digital team.
Love this App, we've been using it for a few years now and it adds so much more flexibility to our products listings. Support is also very helpful. Thoroughly recommend!
Hi,
Thanks for your awesome review! We highly appreciate it!
Should you need further assistance - just contact our 24/7 support team. We are always here to help!
Best regards,
The TK Digital team.
This app advertises "unlimited tabs" on the free plan, which is completely misleading. After installing the app, I discovered that you actually have to upgrade to a paid plan to use any tabs at all. The free plan is essentially useless. This bait-and-switch tactic is incredibly frustrating and a waste of my time. I specifically chose this app because of the advertised free unlimited tabs, and now I have to look for another solution. I would not recommend this app to anyone looking for a truly free option. Don't fall for the false advertising!
Hi,
We appreciate your feedback and apologize for any confusion regarding our free plan. The FOLDER's free plan does include unlimited standard tabs generated from product descriptions (using headings). However, creating custom shared tabs or accessing advanced design features requires upgrading to a paid plan.
We understand how important it is to have clear pricing expectations, and we'll use your feedback to improve our communication.
If you're open to it, we'd be happy to personally assist you in setting up the free tabs correctly, as many users find this option sufficient for their needs.
Best regards,
The TK Digital team.
Great App, definitely helps with design. I'm really enjoying using it
Hi there,
Thank you so much for your kind words and good feedback!
If you need any help - feel free to contact our 24/7 support team.
Best regards,
The TK Digital team.
difficult to manage
Hi,
Thanks for your feedback, and I'm sorry to hear that you're having trouble with our app!
Please email our support team at support@tkdigital.dev. We'll do our best to set up the app the way you need it and answer all your questions.
Response time from the support team is usually about 1-2 hours, so do not hesitate to contact us. We are always nearby to assist as soon as possible.
Best regards,
The TK Digital team.
The problems I had when updating/upgrading the app were quickly resolved. Now installing and using the app is much easier, the best app ever and the support team is quite excellent, responds immediately within a very short time and is very helpful, absolutely wow, first class service. Thank you
Hi,
Thank you so much for the great feedback. We appreciate your kind words about our product and service!
Should you need further help, please don't hesitate to contact us! Our 24/7 support team is always just one letter away from helping you in a difficult situation.
Best regards,
The TK Digital team.