Yotpo: Email Marketing & SMS

Had really high hopes for this app. The interface is the best out there, as well as the integrations and capabilities. It's super impressive.

Sadly, they score a zero for execution. The text messages take anywhere from 10-30 minutes to reach the recipient, and the customer support is not great.

If they can fix these major issues, they'll have a customer for life and a 6 star review.

***UPDATE***: Founder reached out and tried his best to make things right. It was much appreciated. I tried the software again and there were still a couple bugs that I didn't have the patience to deal with, so I passed on it. Still think it's a powerful and impressive piece of software, just too many minor issues for me to deal with.