Reviews (116)

Overall rating
2.2
Counts per rating level
  • 30% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 53% of ratings are 1 stars
All reviews
July 24, 2019

App doesn't work properly, and when you remove it, it leaves code in your files.

Contacted developer for help, no response yet.

Kick Game
United Kingdom
30 minutes using the app
Klarna replied July 24, 2019

We're sorry the app didn't work for you. If you email skosm@klarna.com we are happy to debug any issues with the app on your store.

The app has been updated to remove all code if you first disconnect the Klarna account (in the app Settings) before you uninstall the app. For more details, please see the "Removing the Klarna On-Site Messaging app" section at https://x.klarnacdn.net/plugins/KlarnaOnSiteMessagingapponShopifySupportGuide.html

We try to respond to support requests quickly, but based on workload, it may take up to 1 or 2 business days.