Reviews (497)

Overall rating
3.9
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
All reviews
September 28, 2019

They do not know what they are doing. I asked them questions and they say let me send you some literature. Instead of answering the question. I was unhappy with the service during the trial and I deleted it before the trial ended but the sale is still going on, even though I have written to customer service four times in the past 6 days. I get an email they are going to help me but they dont. I am in bold Hell.

Luscious Leather NYC
United States
12 days using the app
BOLD replied October 1, 2019

Hello there, I just wanted to thank you for sharing your thoughts and experiences, as it helps us evaluate how we are handling inquiries and requests. We like sharing our Help Center articles as it can be helpful to understand what went wrong, and how to fix it in case it were to happen again in the future! We're very sorry you found this to be avoiding answering the question.

We are very dedicated to getting this all resolved for you, and I'm very sorry we have been having some difficulty connecting via phone! I'm hoping that our specialists can connect with you today in order to get this sorted out, so that you no longer have the app on your store as per your wishes.