Rivyo: Reviews & Loyalty App

Rivyo: Reviews & Loyalty App

Reviews (893)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
Edited February 3, 2020

App itself does not have major issue. Cannot export then import reviews to other sites, does not support product handler in other languages I guess.

Inconsistent customer support quality and speed, sometimes they do things really quick, sometimes they just spend a lot of time in fixing some really minor issues.

Buyer beware if you need things to be urgently complete on production site. For development environment it should be alright I guess as you got time to spend with them.

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Update:

The CS shown the best effort to remedy even though you still need extra time to talk to them. They are really hardworking. Changed review rating from 3 stars to 5 stars.

Vivien Yeo's Beauty Store
Hong Kong SAR
About 2 months using the app