Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,175)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and ease of use, noting its simple setup and seamless Shopify integration. Key features include the ability to import reviews from Amazon, customizable review forms, and Q&A functionalities that enhance the shopping experience. Merchants also value the customization options that align with their store’s aesthetics, its reliable performance, and its contribution to SEO enhancement and improved conversion rates through strategic review displays.

September 25, 2024

Although many functions do not meet my requirements, the customer service will still try their best to help me solve the problems that can be solved.

Valencia Theater Seating USA
United States
Almost 4 years using the app
WebContrive replied October 1, 2024

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot!

If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

October 2, 2024

My experience was great. I am very happy that Jiggs was able to add my reviews so quickly.

Arbria Creations
United States
Almost 6 years using the app
August 28, 2024

Jigs has been incredibly helpful since I started needing support, and their customer service has been consistently reliable. They always respond promptly, so kudos to the team! Thank you so much!

cinch skin
Australia
About 4 years using the app
WebContrive replied October 1, 2024

We sincerely appreciate you sharing your great experience with our app and service! Your feedback is invaluable to us. 😊

For any questions or assistance, please reach out to us at support@webcontrive.com or via our in-app live chat. We're always here to support you!

July 15, 2024

It was so easy to add to our Shopify store to have live reviews and questions integrated seamlessly on the Product page. Thanks so much for such a great extension!

Aradani Costumes
United States
About 5 years using the app
WebContrive replied July 31, 2024

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at
support@webcontrive.com or via in-app live chat, we are always happy to help you.

June 25, 2024

I can't praise the customer service of this company enough! From the moment I had an issue, they made me feel like a valued customer. Their response time was quick— I received a friendly and helpful reply.

The representative I interacted with was knowledgeable, patient, and genuinely interested in resolving my issue. They listened carefully to my concerns and provided clear, step-by-step instructions that were easy to follow. What really stood out was their willingness to go above and beyond; they didn't just solve my problem but also offered additional tips to enhance my experience.

The follow-up was equally impressive. After my issue was resolved, I received a courtesy email checking if everything was still working fine and if I needed any further assistance. This level of attention and care made me feel confident that I made the right choice by using their service.

The review app is easy to use and customizable.

ToothShower
United States
Almost 3 years using the app
WebContrive replied July 31, 2024

We sincerely appreciate you sharing your great experience with our app and service! Your feedback is invaluable to us. 😊

For any questions or assistance, please reach out to us at support@webcontrive.com or via our in-app live chat. We're always here to support you!

August 22, 2024

Their support is awesome to say the least!
They solved the problem that the review could not be displayed smoothly due to the specifications of the theme we were using. Every time I send an inquiry by email, the text is very polite and I have a good impression.
You can choose to continue using this app with peace of mind knowing that they will support you if you encounter any trouble in the future.
While other apps had a hard time importing reviews or making it go smoothly, this one went very smoothly.
I don't usually write reviews, but I'm happy to write if it encourages them!
We want to keep the cost of the app as low as possible, but it's worth the money.
I expect the best apps and the best support in the future.

ToolNet
Japan
16 days using the app
July 19, 2024

Our Google Shopping feed URL stopped working on 1 of our 6 stores using this app. The support team said that custom code is needed to create this feature which is not true because we have been using this feature for over a year on all of our stores. Our other stores are working fine syncing to Google. I would have hoped for better support by subscribing to the most expensive plan.

Valencia Theater Seating
Canada
Over 3 years using the app
July 16, 2024

Great customer service! We were updating our theme and i couldn't get the star rating badge to appear by the price. I emailed them and they fixed it right away! Jigs was awesome!

Petthrive
United States
Over 1 year using the app
WebContrive replied July 31, 2024

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

August 2, 2024

It's kind of easy to import reviews from Amazon to shopify. You need to add a chrome plugin to do this, but it's easy and convenient.

Loading speed is pretty fast, better than the one I used before.

If you want to add some sections in the home page or making some changes, like editing the margin or title size, you need to add some CSS code. It will be much more convenient for us if the team can make an interactive surface to achive this.

Overall a good app and does what is should do.

FITMIND
United Kingdom
14 days using the app
WebContrive replied August 7, 2024

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!

If you have any questions or need assistance, please feel free to contact us at support@webcontrive.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

July 4, 2024

Good app, been using for a while on my store. I don't have any problems with it.

LENUS
United States
Over 5 years using the app
WebContrive replied July 31, 2024

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot!

If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.