Reviews (2,206)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively display customer reviews and enhance consumer trust. The Q&A feature, ease of use, and customization options are highly valued. It supports importing reviews from platforms like Amazon and integrates seamlessly with Shopify themes. Additional features like live chat and Google Shopping integration enhance its functionality. Customer support is praised for being responsive and polite.

November 28, 2024

App works great and good customer service. I had a problem with the amount of reviews not showing up correctly but the problem actually lay with another 3rd party app that hadn't updated their code to support the app properly. Rivyo managed to fix the problem anyway.

The Adventure Book
Netherlands
Almost 3 years using the app
WebContrive replied December 6, 2024

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at
support@webcontrive.com or via in-app live chat, we are always happy to help you.

December 8, 2024

The app helped me gain customers' confidence when I saw other people's reviews. It also offers many features to improve the store's image.

lusatian
Kuwait
Over 2 years using the app
WebContrive replied December 10, 2024

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot!

If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

Edited December 14, 2024

Great app fast responsive team. Been using it a few years now. Keep up the good work

Mobility Delivery
Australia
About 2 years using the app
WebContrive replied December 20, 2024

Thank you for taking your precious time to share your feedback with us!!!

Don't hesitate to reach out through support@webcontrive.com or our in-app live chat, if you have any queries. Our support team is always here to help you!

January 17, 2025

I have been using this plugin for a while now, and I must say it has exceeded my expectations. The plugin itself is very stable, powerful, and user-friendly, with easy installation and setup. What really stands out, however, is their customer service. Whenever I encountered any issues, their support team responded quickly, professionally, and with great patience, always resolving my problems efficiently. Whether it's using the plugin's features or fine-tuning small details, they provide thorough assistance. This plugin has not only boosted my productivity but also made me appreciate their genuine service. Highly recommended!

Oh,XIYU.
Hong Kong SAR
11 days using the app
January 16, 2025

Great review app that has all the features you need at a very competitive pricing point. Furthermore, the support team is very efficient and helpful with inquiries. This has become my absolute go-to for a review app!

Flore d'or
Germany
4 months using the app
January 17, 2025

Thank you for great App & Support.
We are facing some issue regarding integration of Rivyo app with our Store front and they have provided prompt response and fix the bugs on priority.
Thanks for your prompt response and support.

locksandlux
United States
20 days using the app
October 2, 2024

My experience was great. I am very happy that Jiggs was able to add my reviews so quickly.

Arbria Creations
United States
Almost 6 years using the app
WebContrive replied November 21, 2024

We sincerely appreciate you sharing your positive experience with us! Your feedback is incredibly valuable to our team.

If you have any further questions or need assistance, please don't hesitate to contact us through support@webcontrive.com or via our in-app live chat. Thank you for being a valued user, and we look forward to continuing to serve you with excellence! 😊

November 11, 2024

Great App!! Fast customer support!! Five stars!

ELINART
Greece
About 4 years using the app
WebContrive replied November 21, 2024

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot!

If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

September 25, 2024

Although many functions do not meet my requirements, the customer service will still try their best to help me solve the problems that can be solved.

Valencia Theater Seating USA
United States
Almost 4 years using the app
WebContrive replied October 1, 2024

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot!

If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

October 3, 2024

Great customer service, whenever we have questions or be in need of help we can always contact an agent right away.

7BigStars Kingdom
United States
Over 2 years using the app
WebContrive replied November 21, 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.