Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,191)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.

September 18, 2024

It's great, it helps me solve my problem in time, I like their technician Jigs P, it understands my problem very quickly and helps me solve it, this is the app I want!

Bond Craftor
China
9 days using the app
WebContrive replied October 1, 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

August 8, 2024

It's simple and easy to use or customize to your style.

Zelouf Fabrics
United States
Over 3 years using the app
WebContrive replied August 21, 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

October 14, 2024

Good customer service, helped me with problems i had

Solvera
United Kingdom
About 1 month using the app
WebContrive replied November 21, 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

July 16, 2024

Great customer service! We were updating our theme and i couldn't get the star rating badge to appear by the price. I emailed them and they fixed it right away! Jigs was awesome!

Petthrive
United States
Over 1 year using the app
WebContrive replied July 31, 2024

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

October 11, 2024

The app is excellent and the customer service is great!

BLISSAL
United Kingdom
8 months using the app
WebContrive replied November 21, 2024

We sincerely appreciate you sharing your positive experience with us! Your feedback is incredibly valuable to our team.

If you have any further questions or need assistance, please don't hesitate to contact us through support@webcontrive.com or via our in-app live chat. Thank you for being a valued user, and we look forward to continuing to serve you with excellence! 😊

June 25, 2024

I can't praise the customer service of this company enough! From the moment I had an issue, they made me feel like a valued customer. Their response time was quick— I received a friendly and helpful reply.

The representative I interacted with was knowledgeable, patient, and genuinely interested in resolving my issue. They listened carefully to my concerns and provided clear, step-by-step instructions that were easy to follow. What really stood out was their willingness to go above and beyond; they didn't just solve my problem but also offered additional tips to enhance my experience.

The follow-up was equally impressive. After my issue was resolved, I received a courtesy email checking if everything was still working fine and if I needed any further assistance. This level of attention and care made me feel confident that I made the right choice by using their service.

The review app is easy to use and customizable.

ToothShower
United States
Almost 3 years using the app
WebContrive replied July 31, 2024

We sincerely appreciate you sharing your great experience with our app and service! Your feedback is invaluable to us. 😊

For any questions or assistance, please reach out to us at support@webcontrive.com or via our in-app live chat. We're always here to support you!

September 28, 2024

Great customer service as they implemented the review functionality on my website

ZenHighs
United States
14 days using the app
WebContrive replied October 1, 2024

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

September 13, 2024

Resolve my problem very quickly

Eriznica
Serbia
3 months using the app
WebContrive replied October 1, 2024

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

July 4, 2024

Good app, been using for a while on my store. I don't have any problems with it.

LENUS
United States
Over 5 years using the app
WebContrive replied July 31, 2024

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot!

If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

September 4, 2024

Live chat is very helpful with resolving issue!

Queen Rose
Singapore
6 months using the app
WebContrive replied October 1, 2024

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at
support@webcontrive.com or via in-app live chat, we are always happy to help you.