Reviews (81)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
All reviews
May 18, 2020

I reached out to ShipHero prior to installing to ask a few questions. Never got any responses. I then tried to install the app and speak with them. Never got any responses. I uninstalled the app and now trying to delete my account after a week of uninstalling, seems impossible. This is the worst app and customer service.

Carnage Tools
United States
About 22 hours using the app
ShipHero replied May 18, 2020

You are right, we should have messaged you sooner! We sincerely apologize. We’ve received a record number of inquiries and have been training new team members to keep up, yet you were the one that got away :|
Our team has reached out to you directly.