Reviews (178)

Overall rating
4.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
All reviews
Edited May 27, 2020

Opted for them to instal the code, but they ruined my theme! My checkout button became disabled, so I lost sales all day. I reached out to customer serivce, but no one ever got back to me. In fact, I'm not sure if they ever finished installing the code because they never communicated with me. After two days, I gave up.

Danger Close Apparel
United States
2 days using the app
Discount Ninja replied June 24, 2020

Hi there, as discussed in the many emails we exchanged the issue was caused by another app you had installed. As shown in the video we shared the issue is unrelated to our app. Having said that, we acknowledge our support team failed to notify you after setting up Dynamic Pricing on your theme. We have since improved our procedures to avoid this from happening. We’re sorry your experience with the app has not been the best one and we’ll use your feedback to continue improving how we provide the best support possible to our customers.