Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex, high-volume promotions that other apps can't handle. It supports automatic discounts, visible promotions on product pages, and allows stacking of multiple discounts. The app is praised for its customization options, real-time price adjustments, and effectiveness in multi-store setups. Merchants also appreciate the responsive and helpful support team for assistance with setup and troubleshooting.
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We’ve been using Discount Ninja for a while now and the experience has been excellent. The app is powerful, flexible, and truly enables complex promotion logic that other apps simply can’t handle. It integrates smoothly with our Shopify setup and has been a reliable solution for our high-volume campaigns.
I also want to highlight Jaypee from their support team - incredibly professional, knowledgeable, and consistently helpful. Every time we needed assistance, Jaypee provided fast, clear, and expert guidance that made a real difference. Outstanding customer service.
Highly recommended for any brand looking for advanced promotion capabilities and exceptional support.
Thank you so much for the amazing review! We’re thrilled to hear that Discount Ninja has been a strong fit for your high-volume setup, that’s exactly what we aim for.
And a huge shout-out from our side to Jaypee as well! We’re lucky to have him, and it means a lot to know his support made a difference for your team.
We truly appreciate you taking the time to share this!
This app I have been using a bit for a few months now and it so far is very good. What makes it stand out is the amazing customer support. With any app you install there is a steep learning curve and they make it very easy to intergrade it into your store and easily learn what you need to make it useful and successful
Thank you for sharing your experience! We’re glad to hear Discount Ninja has been serving you well these past months.
Promotion engines can indeed have a learning curve. Our team works hard to make that journey as smooth as possible, so your feedback really means a lot!
Great customer service, they always make sure your issue is resolved and in a timely manner. This app allows for promotions other apps do not support. 100% recommend.
Thank you for the wonderful review! We’re really glad to hear that Discount Ninja has been able to cover the promotion types you need.
Our support team will be happy to hear your comments. They work hard to make sure every issue is resolved quickly and thoroughly.
Thanks again for recommending us!
Able to do a lot of customization and help with a lot of nuances with my store. Customer service team (I worked with Manuel) was very informative and more importantly patient with all my questions!
Thanks so much for your kind review! We’re happy to hear you’ve been able to get the level of customization you needed, and we love that Manuel was able to guide you through everything. We’re always here to help as your store evolves!
Wonderful app and great customer service!
Thank you for the kind words! We’re really happy to hear you’re enjoying the app and our support. 😊
App that offers many options for creating promotions, combining discounts, etc. Very good and always available support.
Comprehensive discounting solution for Shopify. Outstanding support team.
Thanks so much for the great review! Our support team will appreciate the shout-out. They love helping merchants succeed.
Dennis helped me to set-up everything up for our combination discounts, very helpful and responsive. Everything seems to be working perfectly, thank you Dennis!
Thank you for taking the time to share this! Great to hear everything is running smoothly with your combination discounts.
Dennis will be thrilled to hear your feedback. He puts a lot of care into making sure merchants get set up the right way!
The app works perfectly. The support team is amazing — they help with everything, even if, like me, you don’t understand anything about coding. Highly recommend.
Was looking forward to using this app to apply automatic discounts and have the discounts displayed on the product and collection pages but you need to do a ton of coding in order for that to happen and they offer this service for free but it takes 5 days or more and they dont teach you how to do it yourself. Nobody has 5 days to wait, other then that the app is decent.
Thank you for sharing your feedback. I’d like to clarify two points:
Our free setup service typically takes less than 24 hours to complete. We mention “up to 3 weekdays” in our documentation to set realistic expectations during peak times or for more complex themes, but in practice, most setups are completed much faster.
For merchants who prefer to handle the setup themselves, the app includes direct links to step-by-step instructions on our support portal.
We’re glad to hear you found the app itself to be decent, and we’ll continue working to make the onboarding process as smooth and transparent as possible.