Reviews (242)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced promotional features and user-friendly interface. It effectively handles complex discounts, such as stacking and automatic promotions, enhancing sales strategies and customer engagement with real-time pricing and countdown timers. The app supports diverse promotions at product and cart levels and operates smoothly once set up. The support team is also praised for their quick and efficient problem resolution.

November 4, 2024

Just started using the app and am impressed. The support is top notch which is priceless. We have so many more promotion options with which to engage our customers. I love the automation and ease once the promotion is set up. Look forward to learning and applying more!

Burju Shoes
United States
About 2 months using the app
Discount Ninja replied November 24, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the Discount Ninja app and finding our support helpful. It’s great to know that the ...

December 3, 2024

We love it! It has all the customizations and the team is super helpfull

Muscari Collection, S.L.
Spain
12 days using the app
Edited September 18, 2024

Great app normally. Very good at dealing with more complex discount setups.

We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly

Afrihair
New Zealand
Over 2 years using the app
Discount Ninja replied November 24, 2024

Thank you for the kind words! 🌟 We’re so glad the team was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make their day! 😊

October 10, 2024

Overall, this is nice app with a lot of functionality. There's a little more to the initial setup than I thought, and a small learning curve once you get in there, but not too bad. Support has been good about getting back to me pretty quickly. I wish they had a bundled item feature, but they say it's coming. Also, the free shipping for spending $X option didn't work properly when I excluded ...

VP Racing Fuels Inc.
United States
2 months using the app
Discount Ninja replied November 24, 2024

Thank you so much for the amazing feedback! The free shipping issue has been resolved mid October! 🙌 We're grateful for your patience and excited to continue helping you grow ...

November 4, 2024

We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.

COSMETICARY
Belgium
10 days using the app
October 8, 2024

We've been working with Discount Ninja for a few months now and have found the promo engine very intuitive, a lot of the features are super straight forward to configure and easy to manage too. Would highly recommend

Rapanui Clothing
United Kingdom
4 months using the app
Discount Ninja replied November 24, 2024

Wow, thank you for such an incredible review! 🌟 We're excited to hear you're finding the promo engine easy to use 💪

August 28, 2024

We really wanted to use to use this app. It is unfortunately very difficult to use with very limited support. This impacts most of your core shopify files so if you decide to do this you really can't just go back.

Almond Cow
United States
5 months using the app
Discount Ninja replied November 24, 2024

Thank you for your feedback, and we're sorry to hear that you're having difficulty using the app. We want to assure you that we provide 24/7 support, and our team is always ...

May 16, 2024

Discount Ninja is an invaluable app for our store. We've tested every GWP app in the Shopify App Store, and Discount Ninja stood out because it does exactly what we need. While other apps come close, none match the performance of Discount Ninja.

There is a bit of a learning curve, but once you get the hang of it, you'll love it. The app developer is incredibly responsive. I've made three ...

Scent Lodge
Canada
Over 1 year using the app
June 2, 2024

able to do most of the promotion we run in store & see the promotion results.

However when we want to promotion such as 2 for $12 it'll be difficult as the 3rd item on the cart won't be its original price but $6.

Overall would recomend as this app has helped us with plenty of promotions we want to run.

JAPAN HOME SINGAPORE
Singapore
About 3 years using the app
June 27, 2024

We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.

Retail International Group
Malta
Over 3 years using the app
Discount Ninja replied November 24, 2024

We're so happy to hear how Discount Ninja is helping you with all your promotion needs! 🚀