Discount Ninja Promo Engine

Super helpful support team. They resolved our Dynamic Pricing issue quickly, implemented the fix for us free of charge, and even helped again when the issue returned after a theme rollback on our side. Fast, clear communication throughout and such a smooth process. Really appreciate all the help, highly recommend!

Great app. Great support Jaypee was great help setting up the app and understanding features. Highly recommend. Great app if want to do discount for products for EOFY but block further coupon codes whilst app turned on.

We’ve been using Discount Ninja for a while now and the experience has been excellent. The app is powerful, flexible, and truly enables complex promotion logic that other apps simply can’t handle. It integrates smoothly with our Shopify setup and has been a reliable solution for our high-volume campaigns.

I also want to highlight Jaypee from their support team - incredibly professional, knowledgeable, and consistently helpful. Every time we needed assistance, Jaypee provided fast, clear, and expert guidance that made a real difference. Outstanding customer service.

Highly recommended for any brand looking for advanced promotion capabilities and exceptional support.

We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.

Unfortunate to have to review this now after being a customer for awhile but they've impacted our business again and support is dropping the ball. Support is often slow when we actually need them, and any theme-updates BREAKS their app.

There is a "3-Day" required rule for them to help get their app up in this situation and we lost significant revenue because of it. Also note, this "estimate" does NOT include weekends...so could be 5-Days (we're on Day 2 of needing help and told to wait till Monday...that's a best-case "4 days" for resolution...but by their rules could be Tuesday, or 5-days...).

They want your "developers" to do it or pay them extra when the app glitches (and does often especially during peak shopping like BF).

This latest incident has us shopping for alternatives with a simple installer and better support.

able to do most of the promotion we run in store & see the promotion results.

However when we want to promotion such as 2 for $12 it'll be difficult as the 3rd item on the cart won't be its original price but $6.

Overall would recomend as this app has helped us with plenty of promotions we want to run.

Manuel and Jaypee were absolutely amazing! For the small amount of money a month this app costs me, I am blown away by the collaboration and partnership DN invests in its customers. Thanks so much for all the help!

This app is exactly what we needed for stacking discounts and can handle multiple discounts at once. Is easy and intuitive to use. Once set up and scheduled works seamlessly in the background. The interface is a little glitchy at times but overall works well and I'd recommend.
Support is responsive and any issues are resolved quickly.

Great app normally. Very good at dealing with more complex discount setups.

We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly

This app I have been using a bit for a few months now and it so far is very good. What makes it stand out is the amazing customer support. With any app you install there is a steep learning curve and they make it very easy to intergrade it into your store and easily learn what you need to make it useful and successful