Reviews (179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its advanced promotional features, such as stacking discounts and tiered pricing. They appreciate its intuitive tools, including automatic and visible discounts, and its seamless integration with Shopify. The app's ability to handle multiple promotions simultaneously without glitches is noted. Customer support is praised for being responsive and adept at handling custom requests and urgent issues.
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We’ve been using Discount Ninja for a while now and the experience has been excellent. The app is powerful, flexible, and truly enables complex promotion logic that other apps simply can’t handle. It integrates smoothly with our Shopify setup and has been a reliable solution for our high-volume campaigns.
I also want to highlight Jaypee from their support team - incredibly professional, knowledgeable, and consistently helpful. Every time we needed assistance, Jaypee provided fast, clear, and expert guidance that made a real difference. Outstanding customer service.
Highly recommended for any brand looking for advanced promotion capabilities and exceptional support.
Thank you so much for the amazing review! We’re thrilled to hear that Discount Ninja has been a strong fit for your high-volume setup, that’s exactly what we aim for.
And a huge shout-out from our side to Jaypee as well! We’re lucky to have him, and it means a lot to know his support made a difference for your team.
We truly appreciate you taking the time to share this!
This app I have been using a bit for a few months now and it so far is very good. What makes it stand out is the amazing customer support. With any app you install there is a steep learning curve and they make it very easy to intergrade it into your store and easily learn what you need to make it useful and successful
Thank you for sharing your experience! We’re glad to hear Discount Ninja has been serving you well these past months.
Promotion engines can indeed have a learning curve. Our team works hard to make that journey as smooth as possible, so your feedback really means a lot!
Great customer service, they always make sure your issue is resolved and in a timely manner. This app allows for promotions other apps do not support. 100% recommend.
Thank you for the wonderful review! We’re really glad to hear that Discount Ninja has been able to cover the promotion types you need.
Our support team will be happy to hear your comments. They work hard to make sure every issue is resolved quickly and thoroughly.
Thanks again for recommending us!
Manuel and Jaypee were absolutely amazing! For the small amount of money a month this app costs me, I am blown away by the collaboration and partnership DN invests in its customers. Thanks so much for all the help!
Thank you so much for the kind words! 🙌
We’ll be sure to pass this on to Manuel and Jaypee — they’ll really appreciate it.
We strongly believe that great promotions go hand-in-hand with great support, so it’s awesome to hear that the collaboration and partnership stood out to you, especially so early on. We’re excited to keep working with you and help you get the most out of Discount Ninja.
Thanks again for trusting us!
Able to do a lot of customization and help with a lot of nuances with my store. Customer service team (I worked with Manuel) was very informative and more importantly patient with all my questions!
Thanks so much for your kind review! We’re happy to hear you’ve been able to get the level of customization you needed, and we love that Manuel was able to guide you through everything. We’re always here to help as your store evolves!
Wonderful app and great customer service!
Thank you for the kind words! We’re really happy to hear you’re enjoying the app and our support. 😊
App that offers many options for creating promotions, combining discounts, etc. Very good and always available support.
Thank you for the great review and for being with us for almost two years — that really means a lot to us.
We’re glad you’re enjoying the flexibility Discount Ninja offers when it comes to creating and combining promotions, and it’s great to hear that our support has consistently been there when you needed it. We truly appreciate your long-term trust and look forward to supporting your store for many more years to come.
Comprehensive discounting solution for Shopify. Outstanding support team.
Thanks so much for the great review! Our support team will appreciate the shout-out. They love helping merchants succeed.
Dennis helped me to set-up everything up for our combination discounts, very helpful and responsive. Everything seems to be working perfectly, thank you Dennis!
Thank you for taking the time to share this! Great to hear everything is running smoothly with your combination discounts.
Dennis will be thrilled to hear your feedback. He puts a lot of care into making sure merchants get set up the right way!
We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.