Reviews (243)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced promotional features and user-friendly interface. It effectively handles complex discounts, such as stacking and automatic promotions, enhancing sales strategies and customer engagement with real-time pricing and countdown timers. The app supports diverse promotions at product and cart levels and operates smoothly once set up. The support team is also praised for their quick and efficient problem resolution.

Edited February 24, 2025

GAME CHANGER!!!! and support is top notch! Their support team is always extremely quick to respond and willing to help with custom features.

STYLES BY SOMA
United States
About 1 year using the app
Discount Ninja replied November 24, 2024

Wow, thank you for such an incredible review!

May 9, 2024

This app is exactly what we needed for stacking discounts and can handle multiple discounts at once. Is easy and intuitive to use. Once set up and scheduled works seamlessly in the background. The interface is a little glitchy at times but overall works well and I'd recommend.
Support is responsive and any issues are resolved quickly.

Fabricland Online
Canada
Over 2 years using the app
September 23, 2024

Outstanding support team.

Cienna Designs
Australia
About 3 hours using the app
March 22, 2018

This is an awesome app that allows you to send a special link that will discount your product to the link holders only! Works great in social media, email, the works. The support team.. IS FABULOUS. They will set this up for you on your site even for the trial version, FREE. You want this app!

Hydropro Sales
United States
Over 5 years using the app
May 11, 2019

We really are appreciating this app. Exactly what we wanted - to incentivise spending more in a completely automated way, and without manual discount codes etc. that the customer has to remember and use. The service we received when we had issues or misunderstood something was quick and accurate. Excellent service. Most apps we think surely aren't worth the money given how relatively expensive ...

Matcha Alternatives
United Kingdom
Over 5 years using the app
September 30, 2017

Super powerful app.

Finally I can run multiple campaigns at the time BUT showing the right discount to the right customer profile.

Targeted segmentation per country, client type (i.e past customer, new customer, prospect, etc) is super easy AND so is tracking which campaigns were more successful with nice looking charts.

The personalized coupon generator is quite an amazing feature too.

The ...

Bonapiel
United States
Almost 5 years using the app
Edited April 13, 2023

Just want to reiterate that this is a wonderful tool. Flexible, easy to implement, works on both product and order level, handles promotions for different type of customer, retail and wholesale, volume discounts, and much more!

The best support team ever! They are on top, they are fast, and they want you to succeed. After trying different discount tools, Discount Ninja is the real deal! Make no ...

SmartBuyWines.com.br
Brazil
Almost 5 years using the app
August 24, 2020

This app is intuitive as Shopify apps go, but the shining star of the entire experience was Bart, who went out of his way to help me with an issue on my store. He is a tremendous asset to this app. The pricing discounts are also very deep and varied, it will help you to make better discounts, for sure.

LuckyBird Boutique Blanks
United States
About 4 years using the app
Edited January 19, 2023

Discount Ninja is game changing.

Stacking codes.
Discount summary display.
Cross-sells and Upsells at add-to-cart (classic would you like fries with that)
BOGO offers-- with advanced logic...

You may think, "Shopify already offers this..."
Not even close.

MERCHANDISING is crucial to customer UX. Just having an offer is not going to help sell anything. You have to communicate it. And let your ...

Mommy Makeup
United States
About 4 years using the app
Discount Ninja replied June 24, 2020

Thanks for your feedback! I believe you are correct, the secret sauce is in the combination of merchandising (our building blocks) and the rich features of the special offers ...

February 2, 2024

Been using Discount Ninja for almost 3 years now and really helps setup multi level discounts when you're wanting automatic discounts like 'add 4 items to your bag to get xx discount'. Shopify should offer this as standard but that's just Shopify for you.

Tried other discount apps in the past but Discount Ninja is the one that I've found works the best.

Super fast customer support too even out ...

WheelyFresh
United Kingdom
Almost 4 years using the app
Discount Ninja replied March 31, 2024

Thank you so much for your kind words! We're thrilled to hear that Discount Ninja has been a valuable asset for your business over the past three years. If you ever need ...