Reviews (243)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced promotional features and user-friendly interface. It effectively handles complex discounts, such as stacking and automatic promotions, enhancing sales strategies and customer engagement with real-time pricing and countdown timers. The app supports diverse promotions at product and cart levels and operates smoothly once set up. The support team is also praised for their quick and efficient problem resolution.

May 16, 2024

Discount Ninja is an invaluable app for our store. We've tested every GWP app in the Shopify App Store, and Discount Ninja stood out because it does exactly what we need. While other apps come close, none match the performance of Discount Ninja.

There is a bit of a learning curve, but once you get the hang of it, you'll love it. The app developer is incredibly responsive. I've made three suggestions to improve the app, and two have already been implemented, with the third in the works. It's great to see a team that listens to feedback and continuously improves their product.

If another app conflicts with Discount Ninja, the other app goes—that's how essential it is to us. We highly recommend Discount Ninja for anyone looking for a reliable and effective GWP solution.

Scent Lodge
Canada
Over 1 year using the app
February 3, 2023

I have installed this app and it is very complete and powerful, sometimes i need a bit of help to produce the rebate i want but there is always staff to help on the chat ! This time Manuel help me a lot and everything is working fine as i wanted to ! Thanks guys !!!

Boutique Thomas Marine
Canada
About 2 years using the app
September 5, 2022

Really appreciate for your help. The amazing Discount Ninja team helped me to figure it out where the problem was and they fixed it because I did not know where to start. I wish you the best of luck! Best wishes

Coffee place
Lithuania
About 2 years using the app
November 14, 2023

The best App for simple and complex promotions with the best support ever

Mustela Italia
Italy
Almost 2 years using the app
February 6, 2023

In the 3 years I have now worked with Shopfy, the team behind Discount Ninja are by far and away the best App developer I have worked with. Not only is their App well-designed and robust, it is great value.
The final piece of the puzzle is the above-and-beyond customer service from the entire team. 6 stars!
Well done guys!

Honu Stand Up Paddle Boards
Australia
Almost 2 years using the app
April 23, 2018

Easy to implement and does exactly what it claims to do. I like it!

Riptide Electric Skateboard
United States
Almost 2 years using the app
Edited November 27, 2017

This is one of the greatest apps on the market for discounts, sales, and marketing. When a visitor sees the price getting slashed right in front of their eyes (in real-time) along with the count down timer to build a sense of urgency, it makes them definitely turns them into a customer.

The ability to control when and where the discounts, notifications, and pop-ups appear (either on the homepage, collections page, product page, cart page, or checkout page), gives this app the edge over its competitors.

Everything can be customized to make it personal to your store. Some of the best features (in our opinion) are: the ability to choose whether you want every visitor to see the active discount or to send the discount to specific customers via custom URL (to be discrete), the ability to change how promotions appear on your store, and the ability to make every promotion unique.

The back end of the app is super user friendly. If there is anything that needs assistance, the support team is there to help. The support team is amazing. Shout out to Bart for his amazing service.

New features are going to be added to this app in the near future. So, this app will be even more amazing than it already is. We instantly fell in love with this app as it is one of a kind. We highly recommend this app to anyone. It is definitely worth the install.

Thank you for this amazing app and service!

Supreme Stroller
United States
Almost 2 years using the app
July 14, 2022

I just installed the app today and set up some propmotions. the app integrates beautifully and the support team is quick and effective to help with onboarding. live chat is available for quick answers to questions. A+

beeandbrew
United States
Almost 2 years using the app
January 4, 2022

We used the app to run more complex automatic BOGO offers during the last sales season. We were very happy how everything worked out and would like to the the whole DN team for their support in setting it up in our store. Keep up the good work!

Plants are Purple
Germany
Almost 2 years using the app
May 28, 2020

Estoy usando esta aplicación para poder crear promociones atractivas para mis clientes, ya que solo con Shopify no me daba chance, y gracias al soporte que me dieron Eloy y Andrea esto se ha hecho más fácil, me ayudan a resolver todas mis dudas.

Animal Planet México
Mexico
Almost 2 years using the app