Reviews (245)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced promotional features and user-friendly interface. It effectively handles complex discounts, such as stacking and automatic promotions, enhancing sales strategies and customer engagement with real-time pricing and countdown timers. The app supports diverse promotions at product and cart levels and operates smoothly once set up. The support team is also praised for their quick and efficient problem resolution.

January 4, 2022

We used the app to run more complex automatic BOGO offers during the last sales season. We were very happy how everything worked out and would like to the the whole DN team for their support in setting it up in our store. Keep up the good work!

Plants are Purple
Germany
Almost 2 years using the app
May 28, 2020

Estoy usando esta aplicación para poder crear promociones atractivas para mis clientes, ya que solo con Shopify no me daba chance, y gracias al soporte que me dieron Eloy y Andrea esto se ha hecho más fácil, me ayudan a resolver todas mis dudas.

Animal Planet México
Mexico
Almost 2 years using the app
September 12, 2022

Great support! I had a technical problem with my discount, and Radu helped me and fixed all 6 promo codes in no time. Thank you!

Big Chief Meat Snacks
Canada
Almost 2 years using the app
February 13, 2020

Discount Ninja is exactly what we've been looking for. The range of options is fantastic and their customer support is second to none. Highly recommend.

Planners Anonymous
Australia
Almost 2 years using the app
February 22, 2021

Discount Ninja is pretty much amazing with what it can do with discounts. Pretty much any combination of coupons, automatic discounts, etc. It is doing everything we want it to do anymore. We decided to launch this app one day before BFCM. The support was super slow, but it was the holidays. I get it. Their support is about a 12 hour time difference in the US. So it's back and forth for days ...

Grab The Gold
United States
Over 1 year using the app
March 18, 2021

Amazing customer service Responsiveness was super fast and helped us resolved conflicts with 2 different apps, where the other customer service's barely even responded to our requests for help with our compatibility issues.

Dans un Jardin
Canada
Over 1 year using the app
May 7, 2020

Superb customer service. The team is responsive, fast, and very helpful. I was using another app and wasnt seeing the results I wanted. Switching to Discount Ninja was the best thing for me! Highly recommend.

Proformance Supply
United States
Over 1 year using the app
July 28, 2020

This app has helped resolve a number of issues we were having with discount codes, the support got back to us quickly and sorted out all our issues. I recommend Discount Ninja, and the guys at support will help you in getting it all set up, and will even put in a fix if you need it in the code, great service and sales tool.

Rohr Remedy
Australia
Over 1 year using the app
September 30, 2017

The app works great and customer service is brilliant! After asking for resolving my small issue, everything was running smooth within minutes. Great app!

Okami Studios
United Kingdom
Over 1 year using the app
July 17, 2018

An application does what it says. It is user-friendly and not so hard to set up. Love the functionality, if you want to give it a free review on how it works feel free to visit our website at escapewatches.com

Escape Watches
United States
Over 1 year using the app