Reviews (241)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex discounts and promotions, such as BOGO and multi-level discounts, especially effective during major sales events like Black Friday. It features a range of tools including single-use and multi-use codes, discount scheduling, and integration with email marketing platforms for advanced promotional strategies. The app also supports automatic addition of promotional items to carts and creates urgency with real-time price adjustments and countdown timers. While there is a learning curve during initial setup, the app performs seamlessly once configured. The support team is noted for being responsive and helpful, with continuous improvements and responsiveness to merchant feedback enhancing its usability for e-commerce promotions.
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Great support! I had a technical problem with my discount, and Radu helped me and fixed all 6 promo codes in no time. Thank you!
Discount Ninja is exactly what we've been looking for. The range of options is fantastic and their customer support is second to none. Highly recommend.
Discount Ninja is pretty much amazing with what it can do with discounts. Pretty much any combination of coupons, automatic discounts, etc. It is doing everything we want it to do anymore. We decided to launch this app one day before BFCM. The support was super slow, but it was the holidays. I get it. Their support is about a 12 hour time difference in the US. So it's back and forth for days sometimes. I was able to book a video meeting with them and address the issues I was having with the app. They made the necessary fixes within a couple of days. They are trying to make the support and user experience great. I'm pleased overall for sure! If you want to use their default settings for all promos, then this software setup is easy. If you're going to start customizing the specifics of each design, it will take some doing. Once you have a "template" created for your promos, duplicating them and change a bit of text is relatively easy. They also told me they were working on a templating type of system to make it less work to set up new promos. Overall I give this app five stars. There is nothing else even close for Shopify that does everything this app can do.
Amazing customer service Responsiveness was super fast and helped us resolved conflicts with 2 different apps, where the other customer service's barely even responded to our requests for help with our compatibility issues.
Superb customer service. The team is responsive, fast, and very helpful. I was using another app and wasnt seeing the results I wanted. Switching to Discount Ninja was the best thing for me! Highly recommend.
This app has helped resolve a number of issues we were having with discount codes, the support got back to us quickly and sorted out all our issues. I recommend Discount Ninja, and the guys at support will help you in getting it all set up, and will even put in a fix if you need it in the code, great service and sales tool.
The app works great and customer service is brilliant! After asking for resolving my small issue, everything was running smooth within minutes. Great app!
An application does what it says. It is user-friendly and not so hard to set up. Love the functionality, if you want to give it a free review on how it works feel free to visit our website at escapewatches.com
Such a great app! This is the only app we use for sales, as the features give us exactly what we need to facilitate a solid promotion for our large customer base. The representative we deal with, Bart, always goes above and beyond for our account and answers us promptly! He's so knowledgeable, helpful and patient and we're so appreciative for him and the team at Discount Ninja!
The best App for simple and complex promotions with the best support ever