Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable promotional features, including multi-level and automatic discounts, which can enhance conversion rates and sales. However, it may be challenging for beginners and could present compatibility issues with other apps and devices. Some merchants reported glitches and problems with discount display and automatic application. The app doesn't support Shopify POS and might slow down site speed. Despite these drawbacks, the customer support is often described as responsive and helpful.

January 4, 2022

We used the app to run more complex automatic BOGO offers during the last sales season. We were very happy how everything worked out and would like to the the whole DN team for their support in setting it up in our store. Keep up the good work!

Plants are Purple
Germany
About 1 year using the app
November 8, 2022

Fantastic support and a reasonably easy app to use on the site, anywhere I can't quite work it out I just reach out and they fix it for me quickly and with an excellent explanation that's easy to follow, understand and apply where necessary. Highly recommend.

Milly's
New Zealand
About 1 year using the app
November 11, 2021

Discount Ninja is a very comprehensive app with many discount and Bogo options. The also have very responsive and helpful customer support.

Cherry Hill Coffee
Canada
About 1 year using the app
December 20, 2021

We investigated plenty of other discounting apps, Discount Ninja seems to be the most comprehensive. We needed help to get some setup sorted out as to get things setup how we wanted them. The support was fantastic, timely and with great follow up. We will be making recommendations and feature requests for even more options, but out of the box, this app was almost exactly what we were looking for. Lots of options and customization. Would definitely recommend. Keep up the great work and keep the features coming! Kudos.

themeatheadstore
Canada
About 1 year using the app
December 28, 2022

Great all rounder app with many useful features. Support has been quick and easy to deal with. Threy were a great help with the initial set up and swiftly fixed a minor issue we had recently. thumbs up:)

Sacred Bundle
Australia
12 months using the app
November 26, 2019

Absolutely amazing! Bart did a fantastic job. He helped with issues in our theme coding, answered quickly and helped us within 3 hours to get everything fixed and running! One of our best experiences with an Shopify App! Thank you!

EVOPE NUTRITION
Germany
12 months using the app
December 5, 2022

An incredibly powerful review app that does everything you could need in terms of promotions and discounts. The support team is excellent to work with and the app has a bright future with new features coming regularly. Highly recommended!

Trek Light Gear
United States
12 months using the app
Edited June 21, 2021

Installed this app and had a few issues to start with, support initially took a few days due to the COVID issues. However Bart from there support contacted via email and fixed all my issues, he even went to the lengths of creating videos to set things up how we needed it.
Brilliant app and support was very good, I would highly recommend.

Yoga Studio Store
United Kingdom
11 months using the app
July 2, 2020

I'm still learning how to use the app, however the support is excellent, they are quick and really spend the time to help you by scheduling google meets, so you get live support and not just via email/chat, which I think is very helpful!

Islamic Book Fairs
United States
11 months using the app
Edited January 22, 2020

Silk for Silhouette - Fashion Boutique

I installed the Discount Ninja App and I am not technically savvy, so I reached out to their customer support. Andrea responded and was excellent! She walked me through the process and answered all of my questions. I am extremely pleased with the service and very excited about the upcoming results using the App.

Silk for Silhouette
United States
11 months using the app