Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable promotional features, including multi-level and automatic discounts, which can enhance conversion rates and sales. However, it may be challenging for beginners and could present compatibility issues with other apps and devices. Some merchants reported glitches and problems with discount display and automatic application. The app doesn't support Shopify POS and might slow down site speed. Despite these drawbacks, the customer support is often described as responsive and helpful.

November 27, 2022

Discount Ninja is an absolute workhorse. It does all of our campaign's heavy lifting in terms of execution and reporting. The best thing about the app is the support, real people who go the extra mile, I have no hesitation in recommending Discount Ninja to anyone who struggles with their marking campaigns

Club X
Australia
Over 2 years using the app
September 28, 2020

I tried many discounts apps before this one and this app finally has every feature I need. Sometimes I want to discount certain stuff, but only 1 max. and I want to combine multiple discounts in one cart AND have the ability to still use a coupon code. While this app is harder to use than many others it has the most features and you can customize everything, which is really important for our store. Thanks a lot!!

Oricashop
Germany
Over 2 years using the app
February 3, 2023

I have installed this app and it is very complete and powerful, sometimes i need a bit of help to produce the rebate i want but there is always staff to help on the chat ! This time Manuel help me a lot and everything is working fine as i wanted to ! Thanks guys !!!

Boutique Thomas Marine
Canada
About 2 years using the app
September 5, 2022

Really appreciate for your help. The amazing Discount Ninja team helped me to figure it out where the problem was and they fixed it because I did not know where to start. I wish you the best of luck! Best wishes

Coffee place
Lithuania
About 2 years using the app
April 23, 2018

Easy to implement and does exactly what it claims to do. I like it!

Riptide Electric Skateboard
United States
Almost 2 years using the app
Edited November 27, 2017

This is one of the greatest apps on the market for discounts, sales, and marketing. When a visitor sees the price getting slashed right in front of their eyes (in real-time) along with the count down timer to build a sense of urgency, it makes them definitely turns them into a customer.

The ability to control when and where the discounts, notifications, and pop-ups appear (either on the homepage, collections page, product page, cart page, or checkout page), gives this app the edge over its competitors.

Everything can be customized to make it personal to your store. Some of the best features (in our opinion) are: the ability to choose whether you want every visitor to see the active discount or to send the discount to specific customers via custom URL (to be discrete), the ability to change how promotions appear on your store, and the ability to make every promotion unique.

The back end of the app is super user friendly. If there is anything that needs assistance, the support team is there to help. The support team is amazing. Shout out to Bart for his amazing service.

New features are going to be added to this app in the near future. So, this app will be even more amazing than it already is. We instantly fell in love with this app as it is one of a kind. We highly recommend this app to anyone. It is definitely worth the install.

Thank you for this amazing app and service!

Supreme Stroller
United States
Almost 2 years using the app
May 28, 2020

Estoy usando esta aplicación para poder crear promociones atractivas para mis clientes, ya que solo con Shopify no me daba chance, y gracias al soporte que me dieron Eloy y Andrea esto se ha hecho más fácil, me ayudan a resolver todas mis dudas.

Animal Planet México
Mexico
Almost 2 years using the app
September 12, 2022

Great support! I had a technical problem with my discount, and Radu helped me and fixed all 6 promo codes in no time. Thank you!

Big Chief Meat Snacks
Canada
Almost 2 years using the app
February 13, 2020

Discount Ninja is exactly what we've been looking for. The range of options is fantastic and their customer support is second to none. Highly recommend.

Planners Anonymous
Australia
Almost 2 years using the app
February 22, 2021

Discount Ninja is pretty much amazing with what it can do with discounts. Pretty much any combination of coupons, automatic discounts, etc. It is doing everything we want it to do anymore. We decided to launch this app one day before BFCM. The support was super slow, but it was the holidays. I get it. Their support is about a 12 hour time difference in the US. So it's back and forth for days sometimes. I was able to book a video meeting with them and address the issues I was having with the app. They made the necessary fixes within a couple of days. They are trying to make the support and user experience great. I'm pleased overall for sure! If you want to use their default settings for all promos, then this software setup is easy. If you're going to start customizing the specifics of each design, it will take some doing. Once you have a "template" created for your promos, duplicating them and change a bit of text is relatively easy. They also told me they were working on a templating type of system to make it less work to set up new promos. Overall I give this app five stars. There is nothing else even close for Shopify that does everything this app can do.

Grab The Gold
United States
Over 1 year using the app