Reviews (241)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex discounts and promotions, such as BOGO and multi-level discounts, especially effective during major sales events like Black Friday. It features a range of tools including single-use and multi-use codes, discount scheduling, and integration with email marketing platforms for advanced promotional strategies. The app also supports automatic addition of promotional items to carts and creates urgency with real-time price adjustments and countdown timers. While there is a learning curve during initial setup, the app performs seamlessly once configured. The support team is noted for being responsive and helpful, with continuous improvements and responsiveness to merchant feedback enhancing its usability for e-commerce promotions.

February 2, 2021

I use this app for around month now and I am very satisfied overall.
It gave decent functionality during Holidays period.
Customers' support is at a very high level (felt this 100% when some customization was needed).
Recommended!

BOBO Pops
Cyprus
About 3 years using the app
Discount Ninja replied February 2, 2021

Thank you for your kind review.
Best of luck with the business!

February 22, 2023

Discount Ninja is a great addition if you're seeking to amp up your promotions! Their team answers questions and concerns in a reasonable time frame and follow-up until the issue is resolved.

BLOSSOM BOX
United States
About 3 years using the app
December 22, 2021

This app rocks! Yes, it does everything you need in the discount world. But even better is the reality that no app is perfect and when and if you do run into a problem the Discount Ninja support team is top-notch and responsive.

Shurhold Industries, Inc.
United States
About 3 years using the app
November 5, 2020

This is a great app! We needed to create tiered automatic discounts and it does exactly that. Also, the support team is excellent.

LovePastry.com
United States
About 3 years using the app
June 28, 2019

After trying so many discount applications, I am so happy to say that this is hands-down the best app in the Shopify Store! The powerful ability to configure everything about my promotions and discounts, the granular control over messages and display on pages, and the thorough thought and coding that has gone into this app is just amazing!

If you are searching for the ability to have TOTAL control over your discounts and promos, then search no more--this is the app!

In addition, the support team is the best in the business. They take the time to help you through your install and configuration.

Thank you Bart and Andrea--you're the best.

Liz.Beth Jewelry Co.
United States
About 3 years using the app
October 28, 2022

The team did an amazing job supporting us, they also thought of almost every scenario that you will have involving discount and special offer.
All in all, this app worth EVERY SINGLE PENNY that you will spend!

Longdan Official
United Kingdom
Almost 3 years using the app
April 6, 2022

The app has the best features when it comes to setting up promos, dynamic pricing, exclusive discounts, etc. We have a complex BOGO offer and this is the only app we're able to use for it. The support is great and is always responsive. There was a minor issue with the recent update but it was resolved right away. Overall, we're quite satisfied for more than a year now.

Vision Express PH
Philippines
Almost 3 years using the app
August 17, 2020

After the migration, a ton of our promotion statistics were gone. Bart went above and beyond to help rectify this issue as it was vital information for our discount program. Without the ROI we would be in the dark when we started our next promotions. This app is an excellent option for adding discount codes to any online store!

DryShield
United States
Almost 3 years using the app
Discount Ninja replied August 25, 2020

Thank you very much for your feedback!
We agree that analytics are an important aspect of any promotion solution. Our dashboard and reports aim to provide you with the details required to understand the ROI of your promotions to see what works and what does not.

February 23, 2022

This is by far the best offer app I have found on Shopify. So many great features, my favourite being dynamic pricing which a lot of other apps lack. Their support is great, and they are always looking to update things so that they are compatible with shopify updates.

Little Green Radicals
United Kingdom
Almost 3 years using the app
January 3, 2023

This app allows us to do more types of promo combinations than any other app out there. Fast customer service and awesome lead developer help with any issues that come up. All apps have some issues, even the big ones but Discount Ninja is the best we've found.

Pureboost
United States
Almost 3 years using the app