Reviews (242)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced promotional features and user-friendly interface. It effectively handles complex discounts, such as stacking and automatic promotions, enhancing sales strategies and customer engagement with real-time pricing and countdown timers. The app supports diverse promotions at product and cart levels and operates smoothly once set up. The support team is also praised for their quick and efficient problem resolution.

January 2, 2021

Really loved this app! Been using this app for almost a year. It allowed me to promote multiple promotion at the same time and super easy to use even on your first try. Their support team are also very helpful and they reply promptly when you ask them questions! Great job, great team. I have also submitted a feature request. Would love to see more great features in future.

Pearlosophy Singapore Official
Singapore
Over 3 years using the app
February 16, 2021

Everything I needed to run promotions!
Support is outstanding, all my questions have been answered quickly and any problem with display has been fixed

Tatami Fightwear Ltd.
United Kingdom
Over 3 years using the app
February 2, 2021

I use this app for around month now and I am very satisfied overall.
It gave decent functionality during Holidays period.
Customers' support is at a very high level (felt this 100% when some customization was needed).
Recommended!

BOBO Pops
Cyprus
About 3 years using the app
Discount Ninja replied February 2, 2021

Thank you for your kind review.
Best of luck with the business!

February 22, 2023

Discount Ninja is a great addition if you're seeking to amp up your promotions! Their team answers questions and concerns in a reasonable time frame and follow-up until the issue is resolved.

BLOSSOM BOX
United States
About 3 years using the app
December 22, 2021

This app rocks! Yes, it does everything you need in the discount world. But even better is the reality that no app is perfect and when and if you do run into a problem the Discount Ninja support team is top-notch and responsive.

Shurhold Industries, Inc.
United States
About 3 years using the app
January 3, 2022

Great app that you can trust 100%. Very cooperative technical staff and exceptional customer service experience

متجر ديرمازون الالكتروني - Dermazone Store
United Arab Emirates
About 3 years using the app
November 5, 2020

This is a great app! We needed to create tiered automatic discounts and it does exactly that. Also, the support team is excellent.

LovePastry.com
United States
About 3 years using the app
December 18, 2023

I'm very impressed with the fantastic support we've received from the app team! They're incredibly responsive and always ready to help! We've only scratched the surface of all the features available, but we're excited to dive in and explore all the possibilities.

Niche
United States
About 3 years using the app
Discount Ninja replied March 31, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience with our support team over the last three years. We're here to assist you every step of the way.

June 28, 2019

After trying so many discount applications, I am so happy to say that this is hands-down the best app in the Shopify Store! The powerful ability to configure everything about my promotions and discounts, the granular control over messages and display on pages, and the thorough thought and coding that has gone into this app is just amazing!

If you are searching for the ability to have TOTAL control over your discounts and promos, then search no more--this is the app!

In addition, the support team is the best in the business. They take the time to help you through your install and configuration.

Thank you Bart and Andrea--you're the best.

Liz.Beth Jewelry Co.
United States
About 3 years using the app
October 28, 2022

The team did an amazing job supporting us, they also thought of almost every scenario that you will have involving discount and special offer.
All in all, this app worth EVERY SINGLE PENNY that you will spend!

Longdan Official
United Kingdom
Almost 3 years using the app