Reviews (242)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced promotional features and user-friendly interface. It effectively handles complex discounts, such as stacking and automatic promotions, enhancing sales strategies and customer engagement with real-time pricing and countdown timers. The app supports diverse promotions at product and cart levels and operates smoothly once set up. The support team is also praised for their quick and efficient problem resolution.

May 12, 2024

We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.

Cha May Ching Museum Boutique
United States
Almost 4 years using the app
June 5, 2024

Discount Ninja has been very helpful for us in making promotions EASY for our customers. Shopify has a lot of limitations around discounts and promotions (i.e. automatically adding promo items to a cart, etc.). DN's support team has also been extremely helpful. Highly recommended!

Boardroom Socks
United States
Over 1 year using the app
Edited March 28, 2024

Lots of promotions types and flexibility to create the promos at product level and cart level.
Our team was experiencing slowness issues with the app with large number of promotions, we contacted the support and the leadership team were quick to jump on this and fix the issue very quickly. Speed has improved significantly and we appreciate the support from them.

Baby Brezza
United States
Over 3 years using the app
August 4, 2024

Really helpful team of people. Would strongly recommend.

Marcus

Against The Grain Furniture
United Kingdom
Over 4 years using the app
Discount Ninja replied November 24, 2024

Thanks Marcus. We appreciate your kind review!

April 15, 2024

The team at Discount Ninja are amazing. I have had a number of questions over the time that I have been using the app and they are always timely, friendly and on the job! The app performs well for my needs and I definitely recommend.

Aquadash
Australia
Over 1 year using the app
April 1, 2024

Full featured for our needs with the ability to do extremely specific as well as general sales. The Swiss-Army-Knife of apps.
When needed, technical support is expedient and on target.
Used continuously for the past 2 years and no plans to change.

Thanksgiving Coffee Company
United States
Over 2 years using the app
June 8, 2024

Very Helpful and respond pretty quickly to questions.
Thanks again for the help.

ITA Sports

ITA Sports Shop
United States
Over 4 years using the app
June 3, 2024

I got the great support from the support team very quick too solve the issue was encountered.

Strong recommended Discount Ninja app !

加拿大紫金堂-Tasteforlife-女性機能食補的養生專家
Canada
About 2 years using the app
March 25, 2024

One of the best discount apps for Discounts, with an amazing customer support. We've been using it for a year so far.

Invisible Bead Extensions
United States
11 months using the app
May 9, 2024

This app is exactly what we needed for stacking discounts and can handle multiple discounts at once. Is easy and intuitive to use. Once set up and scheduled works seamlessly in the background. The interface is a little glitchy at times but overall works well and I'd recommend.
Support is responsive and any issues are resolved quickly.

Fabricland Online
Canada
Over 2 years using the app