Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,560)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
July 7, 2020

I had several situation that I had to address when I first installed Transcy. Seri helped me through out the setup process and she was very attentive and understood my problem accurately. Very good communicator as well. Without Seri, I probably gave up on setting up Transcy. Thank you so much for all your help Seri!

The app itself is good. Language auto detection works, auto translation met my expectation (although, I have to edit a lot of auto translation and I expected that from the begging). What I love is that language and currency converter displays in the same menu box. This makes it easy for visitor to maneuver.

The shopify Main page couldn't be edited for some system limitation which Seri said they are working on it, so I am just waiting for that to happen.

Envero Jewelry
United States
4 days using the app
FireGroup replied July 13, 2020

Dear Hikaru-san,

This is Seri, and thanks so much for your feedback.

It's my pleasure to assist you, and as I informed via our existing live chat, our Dev is working on Main page issue with priority, and hopefully we can deliver a fix this week.

About translation quality, I informed our Dev team too to see if we have any resolution for it later.

I will keep you updated with our progress via our chat, and have a great week.

Best Regards,
​Seri