AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
All reviews
Edited August 6, 2020

The app was initially hard to use and support wasn't giving me print screens showing me it was working correctly. I was getting a lot of pushback from customers about shipping and I thought that the shipping tool was incorrect. Their head of IT got on a call with me and we went through each shipping message and in fact it was working correctly, we just didn't have enough updates for the customers. This app is great and if you have any issues as for a senior support specialist and live call to set it up.

EZ Lifestyle
United States
About 1 year using the app