Snapchat Ads

Snapchat Ads

Reviews (625)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
    505
  • 12% of ratings are 4 stars
    74
  • 3% of ratings are 3 stars
    18
  • 1% of ratings are 2 stars
    5
  • 4% of ratings are 1 stars
    23
All reviews
Edited September 12, 2020

Hello

I have a problem with the Snapchat ad app.
When I signed in for the app. And I tried to update the information. the system asked me to remove all the advertising-related activities at Shopify Marketing, but when I went to do that the system refused to clear the ads.. I don't know why.

Mishastyle
Saudi Arabia
8 months using the app
Snap Ads replied September 14, 2020

Hey there! I'm sorry you've run into this issue, we are investigating. In the meantime, below is the best way to get support in the future.

Please file a support ticket by following this link: https://businesshelp.snapchat.com/en-US/i-need-help

Select "Shopify Integration" and then "Campaigns in Shopify's Marketing Tab" and then scroll down to fill out the form.