Reviews (59)

Overall rating
4
Counts per rating level
  • 66% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 15% of ratings are 1 stars
All reviews
Edited December 2, 2020

I have more customers than my subscription allows forcing me to upgrade to a super expensive subscription but I only want to give store credit to less than the allowed customer limit amount in the starter plan. Just because they have a customer account with me doesn't mean I want to offer them credit or that they even shop with me or have placed a single order. Many customers have multiple accounts with multiple emails. I won't be able to use the app due to this.

Lavish Bath Box
United States
3 minutes using the app
ByteStand replied December 2, 2020

Our pricing is very clear, and based on the number of total customers a shop has. This is disclosed up front prior to installation. To elaborate, FreshCredit works just like a bank account.

Just like a bank account, where you may not have money in your bank account, you still HAVE an account with the bank and all the overhead associated with that account.

So even though a customer may not have credit on your store, FreshCredit must still maintain the customers account and be ready to quickly and easily add credit in real time.