Route ‑ Protection & Tracking

Route ‑ Protection & Tracking

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Reviews (337)

Overall rating
3.4
Counts per rating level
  • 67% of ratings are 5 stars
    227
  • 5% of ratings are 4 stars
    17
  • 2% of ratings are 3 stars
    6
  • 4% of ratings are 2 stars
    15
  • 21% of ratings are 1 stars
    72
All reviews
December 18, 2020

Our representative has been so nice to work with and answers all of our questions quickly(:
The policies on the other hand can be confusing at time.

Andar Wallets
United States
Over 1 year using the app
RouteApp LLC replied December 22, 2020

Hi there,

Thank you so much for the feedback! We’re thrilled to hear that you’re enjoying working with our team.

We know coverage policies can be tricky to navigate so we’ve outlined them here (https://help.route.com/hc/en-us/articles/360041131194-Route-Package-Protection-Policies) to make it as easy as possible! Should any questions come up, never hesitate to to touch base with our team at merchantsupport@route.com.

Wishing you a very happy holiday season,

Holly, Customer Support