Reviews (399)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
Edited October 14, 2025

After using it for 5 years it crashed completly. Put things in stock that were out of stock for months and vice versa. Created massive disruption, had to stock count over 30k pieces. Support blames etsy. Closed etsy connection and chaos still ongoing. Such a shame, moving to a more reliable app before I lose my amazon prime over so much overselling.

DreamBuy.co.uk
United Kingdom
Almost 5 years using the app
Trunk replied October 22, 2025

We’re really sorry for the frustration you ran into. After Etsy tightened request limits significantly, our systems were impacted in ways that made the issue cascade with Faire passing along outdated timestamps. That combination caused the headaches you saw. The issues are now fixed, and we’ve made our infrastructure more resilient going forward. Thank you for being with us for so long, we value your loyalty and want to earn back your trust. We’re happy to compensate you for the trouble and ensure you’re fully taken care of.