Reviews (609)
Overall rating
4.9
January 25, 2021
It takes quite a bit of set up and is not straight forward. We needed additional support to set it up to meet our needs. Also, the FedEx credentials and authentication did not work at first. The support team however was very helpful.
Alaskans Own | P.O. Box 1229 | Sitka, AK 99835 | 907-738-1286
United States
17 days using the app
PluginHive replied
February 16, 2021
Thank you for sharing your thoughts.
As informed over the call, you were unable to get ONE RATE as your products’ dimensions were not matching FedEx boxes dimensions. Once your products were setup correctly, you received the ONE RATEs from FedEx API.
Label Certification process is a FedEx’s requirement which every FedEx user must complete. This is not a limitation from the app. We are working with FedEx to simply and expedite this process to help merchants.
