BOLD AI Upsell & Cross‑Sell

BOLD AI Upsell & Cross‑Sell

Reviews (588)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
Edited March 2, 2021

Our website's Add to Cart functionality completely broke and even with expedited tech support, we're looking at multiple business days for a fix. The app works as expected until it doesn't and when it doesn't good luck getting a quick fix or being able to fix it yourself. Update: While I still don't agree with how Bold's app edits code, given you provide their customer service team with the right information they are able to course-correct and fix things. -1 star for not being able to edit their code without ample coding experience.

OPINEL USA
United States
Over 2 years using the app
BOLD replied March 2, 2021

Thank you for your review. We sincerely apologize for any inconvenience this may have caused you. Rest assured we have our experts working on resolving the issues you've been experiencing. We thank you for all your patience.