Ali Reviews: AI Product Review

Ali Reviews: AI Product Review

Reviews (1,327)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
    1.2K
  • 3% of ratings are 4 stars
    44
  • 0% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
    3
  • 2% of ratings are 1 stars
    33
All reviews
Edited October 20, 2021

SERVICE CLIENT NUL
NE RÉPOND JAMAIS
NE RÉSOUT PAS LES PROBLÈME
IL FUIS, ILS LISENT LES QUESTIONS SANS Y REPONDRE ET FERME LE TCHAT L'APPLICATION NE FONCTIONNE PAS ET EST TRES TRES LENTE EN PLUS LES AVIS S EFFACE SEUL SANS CE REMETTRE 0

Hair du temps
France
Almost 2 years using the app
FireApps replied March 11, 2021

Hi Farid,

This is Harry from Ali Reviews - Product Reviews Customer Support Team and we are deeply sorry for your bad experience during using our app.

In relation to your issues as following:

1. For the bad support from our agent, they will have a proper training to improve their skill to avoid this situation in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and we highly appreciate your understanding in this situation. However for the slow response, hope you understand for us, because some special cases are out of their control and need Dev team for further investigation, so it needs more time to check and fix it completely.

2. For the trouble using our app, we have seen that our colleague is supporting your case with the highest priority and has also sent you follow up email, please let them know so that they can help you resolve all your issues until it's fixed completely.

Looking forward to hearing from you soon.

Regards,
Harry
Ali Reviews - Product Reviews Support Team