Ali Reviews: AI Product Review

Ali Reviews: AI Product Review

Reviews (1,296)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for enhancing store credibility by importing and managing reviews, especially from AliExpress, boosting trust and conversions. It offers features like bulk import, customizable displays, and automated review collection. The review bar and carousel widgets positively impact conversions. The app is user-friendly with reliable performance. Customer support is praised for being responsive and efficient, resolving issues quickly and providing clear guidance.

December 27, 2025

I just want to say a huge thank you to the Ali Reviews: AI Product Review team. This app has made such a big difference in my store, and I genuinely feel more confident showing my products now.

I especially want to give a special shout-out to Mya. She was absolutely amazing and helped me with technical issues in my store code that I was struggling with. Her support was patient, kind, and incredibly knowledgeable. She took the time to make sure everything was fixed properly and didn’t rush me at all.

From my experience, Mya truly cares about helping store owners succeed, and that means a lot. Support like this is hard to find, and it made the whole experience stress-free. I’m really grateful for the help and highly recommend this app to anyone looking to improve their Shopify store. Thank you again, Mya and the Ali Reviews team!

Stile Donna Bags
Italy
5 months using the app
FireApps replied December 29, 2025

Hi Stile Donna Bags,

Ali Reviews team truly appreciate your comment for the app.

We will try our best to deliver the app's best features to all valued users.
Please let us know if we can further support you or when you have more feedback for the app.

Have a nice day,
Lauren from Ali Reviews

March 12, 2026

Top Class HUMAN support from Katherine and team who are always there to help you. Top class product with great support. The Review limits 150 per product is confusing but you get help to resolve the problems

Johns Pet Store
United Kingdom
2 days using the app
FireApps replied March 12, 2026

Dear Johns Pet Store,

Ali Reviews truly appreciate your comment to the app, its usabiliity and support team.

We will thrive to be with your business in the long term. Please let us know if you have any further feedback for the app.

Kind regards,
Lauren from Ali Reviews

Edited April 9, 2026

Great review app, has all needed features. Excellent customer support and response time. Definitely recommend.

Paws Full
Canada
7 months using the app
January 30, 2026

Saiki was brilliant from start to finish she helped every step of the way. Thanks

Yves London
United Kingdom
Over 2 years using the app
FireApps replied February 2, 2026

Dear Yves London,

Ali Reviews truly appreciate your comment to the app and support team.

It is better if you could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term.

You can find more about the app at: https://alireviews.io/

Kind regards,
Lauren from Ali Reviews

April 4, 2026

Rachel is a very helpful lady that solved my problem in 2 minutes! I recomand this service

BodyVella
Romania
4 months using the app
February 12, 2026

“Thank you for your support Dawn! The app is easy to use and helps manage product reviews smoothly. Highly recommended for Shopify store owners.”

Shopwise
Italy
7 months using the app
FireApps replied February 13, 2026

Dear Shopwise,

Ali Reviews truly appreciate your comment to the app and its usabiliity.

We will thrive to be with your business in the long term. Please let us know if you have further request.

Kind regards,
Lauren from Ali Reviews

February 4, 2026

Thanks to the team &Saiki for Optimizing the Review carousal so it loads faster and does not affect the website performance.

Freewell Gear
Hong Kong SAR
9 months using the app
FireApps replied February 6, 2026

Dear Freewell Gear,

Ali Reviews truly appreciate your comment to the app and its design.

We will thrive to be with your business in the long term. Please let us know if you have further request.

Kind regards,
Lauren from Ali Reviews

December 19, 2025

Great technical support, kudos especially for Mya! Solved my setup issues swiftly. Couldn't ask for better support. Keep it up guys!

Indestructible Stockings
Germany
Almost 7 years using the app
FireApps replied December 24, 2025

Dear Indestructible Stockings,

Ali Reviews truly appreciate your comment to the app and support team.

It is better if you could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term.

You can find more about the app at: https://alireviews.io/

Kind regards,
Lauren from Ali Reviews

Edited February 13, 2026

What a great App, we now have all reviews showing as we wanted, Top team, Lee was so good, all working now...

danozdirect
Australia
14 days using the app
FireApps replied February 13, 2026

Hi danozdirect,

Here's Lauren from Ali Reviews and we really appreciate your review for the app.

The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service.

We hope you could modify the review with content so our team can recognize the effort of us.

Please let us know if you need further supports.

Kind regards,
Lauren

February 4, 2026

This is an excellent review app! Harry was very helpful and gave me fantastic assistance!

Vertex Select
United Kingdom
11 days using the app
FireApps replied February 6, 2026

Hi Vertex Select,

Here's Lauren from Ali Reviews and we really appreciate your review for the app.

The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service.

We hope you could modify the review with content so our team can recognize the effort of us.

Please let us know if you need further supports.

Kind regards,
Lauren