Ali Reviews: AI Product Review
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Reviews (1,360)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for boosting store credibility and conversion rates through its effective review importation from platforms like AliExpress and customizable display features such as bulk and photo reviews, review bars, and carousel widgets. They find the app user-friendly and commend the responsive customer support team for easing technical issues and improving the user experience.
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I just want to say a huge thank you to the Ali Reviews: AI Product Review team. This app has made such a big difference in my store, and I genuinely feel more confident showing my products now.
I especially want to give a special shout-out to Mya. She was absolutely amazing and helped me with technical issues in my store code that I was struggling with. Her support was patient, kind, and incredibly knowledgeable. She took the time to make sure everything was fixed properly and didn’t rush me at all.
From my experience, Mya truly cares about helping store owners succeed, and that means a lot. Support like this is hard to find, and it made the whole experience stress-free. I’m really grateful for the help and highly recommend this app to anyone looking to improve their Shopify store. Thank you again, Mya and the Ali Reviews team!
Hi Stile Donna Bags,
Ali Reviews team truly appreciate your comment for the app.
We will try our best to deliver the app's best features to all valued users.
Please let us know if we can further support you or when you have more feedback for the app.
Have a nice day,
Lauren from Ali Reviews
Great technical support, kudos especially for Mya! Solved my setup issues swiftly. Couldn't ask for better support. Keep it up guys!
Dear Indestructible Stockings,
Ali Reviews truly appreciate your comment to the app and support team.
It is better if you could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term.
You can find more about the app at: https://alireviews.io/
Kind regards,
Lauren from Ali Reviews
Excellent app and customer service. I asked if it was possible to add star ratings to product cards and they happily connected to my store to set it up for me. The widgets are also very visually appealing. Highly recommend.
Dear Lotura Lighting,
Ali Reviews truly appreciate your comment to the app and its design.
We will thrive to be with your business in the long term. Please let us know if you have further request.
Kind regards,
Lauren from Ali Reviews
The response time was quick and my issue was resolved
Dear The Bull & The Bee,
Ali Reviews truly appreciate your comment to the app and customer service.
It will be greater if you could provide more feedback about app features to help us improve better. We thrive to be with your business in the long term.
Kind regards,
Lauren from Ali Reviews
They delete the live chat, so if we have a problem, we cant contact them, horrible service
Hi José,
Here's Lauren from Ali Reviews
I'm sorry that the live chat disappear so you cannot contact us when you had issue. We understand how frustrating it can be when you're unable to reach support, and we sincerely apologize for any inconvenience this may have caused.
To understand the issue better, we have looked into this on our end. Here is what we found:
1. Our team tested the live chat performance and confirmed that it is stable for all users. We also used a VPN to change our location to Peru and were still able to see the live chat properly. https://prnt.sc/HEir5xpdyQKB
2. We also confirmed that we are still receiving messages from other users. During the time you tried to contact us on October 17th, we had 84 ongoing conversations on live chat. https://prnt.sc/z6jy42CYf0v8
When checking, we found that the live chat might be not displayed when the browser is fully stored caches or when a network is private. Here are few ways to make it display again in-app:
* Please try to clear your browser's caches.
* Check if there are any IP blocks or firewalls on your end that might be interfering.
* You could also try using a VPN plugin like 1.1.1.1 https://one.one.one.one/. We have a short video showing how a VPN can help resolve a missing live chat: https://www.awesomescreenshot.com/video/45382947
We understand that you have just re-installed the app. If you try the steps above and still cannot see the live chat button, please feel free to contact us directly at this email address: support@alireviews.io or I can setup a live call to help you re-setup the app.
We look forward to hearing from you soon.
Thanks and best regards,
Lauren from Ali Reviews
AMAZING CUSTOMER SERVICE shoutout to saiki for being patient
Dear Rudie Baby UK,
Ali Reviews truly appreciate your comment to the app and support team.
It is better if you could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term.
You can find more about the app at: https://alireviews.io/
Kind regards,
Lauren from Ali Reviews
Amazing experience!! Support guy harry is awesomeee!
Hi VroomzKart,
Ali Reviews team truly appreciate your comment for the app.
If you provide more feedback about features of the app, we will have more information and insights to improve the app better. Review contents also give other merchants a chance to review our app and decide to use our service.
We will try our best to deliver the app's best features to all valued users.
Have a nice day,
Lauren from Ali Reviews
Mya was very supportive
Dear Lojitex,
Ali Reviews truly appreciate your comment to the app and support team.
It is better if you could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term.
Kind regards,
Lauren from Ali Reviews
good
Hi shopmintzz,
Here's Lauren from Ali Reviews and we really appreciate your review for the app.
The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service.
We hope you could modify the review with content so our team can recognize the effort of us.
Please let us know if you need further supports.
Kind regards,
Lauren
I’ve never experienced such fast and thorough support. Thank you very much Mya and Dawn!
Dear MarvioShop,
Ali Reviews truly appreciate your comment to the app and suppport service.
It will be greater if you could provide more feedback about app features to help us improve better. We thrive to be with your business in the long term.
Kind regards,
Lauren from Ali Reviews