Ali Reviews: AI Product Review

Ali Reviews: AI Product Review

Reviews (1,255)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for boosting product confidence and enhancing social proof, leading to increased sales. Key features include importing reviews from AliExpress, customization options, and automated email collection. It's praised for ease of use, reliability, and a user-friendly interface. The app's customer support is noted for being fast, knowledgeable, and effective in resolving issues.

May 11, 2026

I was having trouble publishing reviews and couldn't figure it out what the issue was. Dawn came on the chat and after a few minutes of reading my situation, was able to guide me through the process efficiently and effectively. If I have future questions, I hope Dawn is on the other end again.

allevra
United States
3 months using the app
FireApps replied May 15, 2026

Dear allevra,

Ali Reviews truly appreciate your review for the app.

The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service.

We hope you could modify the review with content so our team can recognize the effort of us.

Please let us know if you need further supports.

Kind regards,
Ali Reviews Team

June 9, 2026

Lauren was pretty helpful and good with helping. thanks

Vireva
Singapore
Almost 2 years using the app
FireApps replied June 11, 2026

Dear Vireva,

Ali Reviews truly appreciate your review for the app.

The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service.

We hope you could modify the review with content so our team can recognize the effort of us.

Please let us know if you need further supports.

Have a nice day,
Ali Reviews Team

April 23, 2026

Hard start, but excellent technical and commercial support in the end
We’ve been using Ali Reviews for over 2 years. Recently we faced a serious issue with the Amazon importer and SEO schema. While the initial support was a bit slow, once the management and the DEV team (shoutout to Lauren and Dawn) stepped in, they took our feedback seriously. They fixed the technical bugs and offered us a very fair long-term deal to compensate for the downtime. It’s a powerful tool, and it’s good to know they stand behind their long-term customers when things get complicated. Recommended for their commitment to fixing issues.

Regalo Grabado
Spain
Almost 2 years using the app
FireApps replied May 12, 2026

Hi Regalo Grabado,

Thank you so much for taking the time to share your experience and leave such a thoughtful review for Ali Reviews. We truly appreciate your patience and your trust in our team throughout the process. Your feedback means a lot to us and motivates us to keep improving both our app and support service every day. We’ll continue doing our best to provide faster support, better stability, and more valuable features for your business in the future.

Have a nice day,
Lauren

May 14, 2026

Great app, very helpful customer service, helps you gain so much time on more technical aspects. Happy I'm using this app, recommend 100%

Ortolindra
Estonia
About 2 months using the app
FireApps replied May 15, 2026

Dear Ortolindra,

Ali Reviews truly appreciate your review for the app.

The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service.

We hope you could modify the review with content so our team can recognize the effort of us.

Please let us know if you need further supports.

Have a nice day,
Ali Reviews Team

April 4, 2026

Rachel is a very helpful lady that solved my problem in 2 minutes! I recomand this service

BodyVella
Romania
4 months using the app
FireApps replied April 14, 2026

Dear BodyVella,

Ali Reviews truly appreciate your comment to the app and support team.

It is better if you could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term.

You can find more about the app at: https://alireviews.io/

Kind regards,
Lauren from Ali Reviews

June 11, 2026

Great job Harry!

Zoey Naturals
United States
About 2 years using the app
FireApps replied June 11, 2026

Dear Zoey Naturals,

Ali Reviews truly appreciate your review for the app.

The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service.

We hope you could modify the review with content so our team can recognize the effort of us.

Please let us know if you need further supports.

Have a nice day,
Ali Reviews Team

May 30, 2026

No podia ver mis reseñas y Mya me ayudo en todo y me soluciono el problema rapidamente. Excelente trabajadora. Gracias

www.mistik.es
Spain
Almost 6 years using the app
FireApps replied June 5, 2026

Dear www.mistik.es,

Ali Reviews truly appreciate your review for the app.

The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service.

We hope you could modify the review with content so our team can recognize the effort of us.

Please let us know if you need further supports.

Have a nice day,
Ali Reviews Team

April 30, 2026

更新后无法显示评论

seamiss
United States
Over 4 years using the app
FireApps replied May 12, 2026

Hi seamiss,

Thank you for sharing your feedback, and we’re truly sorry to hear that the review widget is not displaying after the update. We understand you may be busy and also have many other app options available, but we sincerely hope you can give the Ali Reviews team an opportunity to investigate the issue further.

Our team would like to carefully check your in-app settings and theme configuration to identify the exact reason why the widget is not showing and work on a proper solution for your store. We truly value your experience and will do our best to resolve this for you as quickly and smoothly as possible.

Best regards,
Ali Reviews Support Team

March 12, 2026

Top Class HUMAN support from Katherine and team who are always there to help you. Top class product with great support. The Review limits 150 per product is confusing but you get help to resolve the problems

Johns Pet Store
United Kingdom
2 days using the app
FireApps replied March 12, 2026

Dear Johns Pet Store,

Ali Reviews truly appreciate your comment to the app, its usabiliity and support team.

We will thrive to be with your business in the long term. Please let us know if you have any further feedback for the app.

Kind regards,
Lauren from Ali Reviews

May 5, 2026

Customer service is excellent!

US Glove
United States
About 2 years using the app
FireApps replied May 12, 2026

Dear US Glove,

Ali Reviews truly appreciate your review for the app.

The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service.

We hope you could modify the review with content so our team can recognize the effort of us.

Please let us know if you need further supports.

Kind regards,
Lauren