Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of product reviews from AliExpress and Amazon. They value its user-friendly interface, easy setup, and customization options. Features like automatic review updates, review verification, and management tools are praised for enhancing transparency and saving time. The app's SEO benefits and the ability to highlight positive reviews are seen as boosts to sales and customer trust. The responsive customer support and reasonable pricing are also appreciated.

December 1, 2023

This is the second time Harwin has helped me with my issue. He was very helpful and helped to explain the problem to me so that I could avoid it in the future. Great service as always

OakieBees
United States
Almost 3 years using the app
FireApps replied December 6, 2023

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

October 14, 2023

Bo was amazing in helping me with my customers reviews and reconfiguring my settings. I will continue to use this app because it really helps with my conversion rate.

Thank you.

MAISON QSC
United States
Over 3 years using the app
FireApps replied October 17, 2023

Hi Sandy,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

November 5, 2023

Great app, and top notch support from Raymond.
Does everything it should be doing and more.
Wish the manual email send out could include all purchased products instead of a single one - something to add to your dev list.

M19MINUS
Hong Kong SAR
About 1 month using the app
FireApps replied November 8, 2023

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

September 26, 2023

Customer Service was great. Bo helped out tremendously with a quick response of exactly what we were looking for. Would recommend the service 10/10, and will be using them in the future for all of our review services.

Toker Poker
United States
12 months using the app
FireApps replied September 28, 2023

Hi Matt,

Here's Phoebe from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews by OneCommerce

November 23, 2023

This reviews is for Lewis from ali reviews! i had multiple problems on ali reviews, which didn’t got solved after 3 months, then today my VA deleted all my reviews accidental , over 10K reviews gone :(

Luckily i got to chat with Lewis, and he helped me to restore them all!!

What a lovely guy!!

@Ali reviews, Give this man a Goood Raise!! he deserves it!!!!

TrendayShop
Belgium
5 months using the app
FireApps replied December 5, 2023

Hi there,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

October 4, 2023

a couple of minutes after I installed the app an assistant named Emily already sent me like 5 messages about wanting to help me set up Ali reviews.
she was very kind, helpful supportive and very clear every step of the way, also provided me with solutions to other problems I had which were not even hers to deal with and was just really nice in general.

Otaku Outpost
Israel
About 2 months using the app
FireApps replied October 6, 2023

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

October 13, 2023

I had tried several review apps before, and none of them had customer service. I had trouble and such a hard time; one of them even bugged my store's code. So, I was so surprised after installing this app - I received a message offering to fix the code and help with anything. Rocy ended up being one of the most amazing person I had the fortune to come across. She went above and beyond, giving me advice on the store, answering questions, she helped me emotionally, she helped me with the work. I'm truly grateful to Rocy, I'll always remember her kindness. I could not have done this without her. She deserves a raise/bonus!

LittleFelis
Brazil
27 days using the app
FireApps replied October 17, 2023

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

August 25, 2023

this app is pretty cool, i use it for all my stores. And the customer support are very nice. I had a problem and they where with me until it got fix.

Kicks Protectors
United States
Almost 4 years using the app
FireApps replied September 1, 2023

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

October 26, 2023

I've tried my fair share of review apps on Shopify, and let me tell you, Ali Reviews is the real deal. This isn't just another app; it's a game-changing tool that takes customer feedback and transforms it into sales-boosting magic. The features are intuitive, easy to use, and incredibly effective for boosting conversion rates.

But what sets Ali Reviews apart isn't just the app itself—it's the customer support. They're responsive, knowledgeable, and go above and beyond to help you get the most out of their service. Having a team that's got your back like that? Priceless.

Whether you're a Shopify newbie or a seasoned vet, Ali Reviews is a must-have in your toolkit. From its ease of use to the kickass support team, it's the full package. Highly recommend!

Be Your Own Hero
United States
22 days using the app
FireApps replied November 8, 2023

Hi there,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

October 10, 2023

Had a small issue importing reviews, but Cris came in the save the day! Very happy with the service and support!

Radiance London
United States
5 months using the app
FireApps replied October 12, 2023

Hi Kyle,

Here's Kella from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kella
Ali Reviews by OneCommerce