Reviews (2,437)
Overall rating
4.7
July 22, 2021
We have sent 47 messages
14 send
33 failed !!
By the way, they even charge money for failed messages!
النجم الشرقي
Saudi Arabia
5 days using the app
Yotpo - Email & SMS replied
August 2, 2021
Hello,
I’m really sorry to hear that you had this experience!
Your messages go through several touch points before reaching your customers. Failed messages may occur due to invalid phone numbers, destination rejections, routing errors, or even carrier level content blocks.
Unfortunately, I was not able to locate your account in our system to determine what may be been the case here, but please reach out to us at support@smsbump.com and we will be more than happy to assist you in resolving this issue with highest priority.
We hope to hear back from you
Kind Regards,
SMSBump Customer Care
