AfterShip Order Tracking

AfterShip Order Tracking

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Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
    1.3K
  • 6% of ratings are 4 stars
    93
  • 1% of ratings are 3 stars
    18
  • 1% of ratings are 2 stars
    9
  • 7% of ratings are 1 stars
    109
All reviews
Edited July 1, 2025

DEFINITELY AVOID. They have the worst customer support of any Shopify app we use.

Pine Street Clinic
United States
Over 9 years using the app
AfterShip replied July 30, 2021

We are really sorry to hear about your recent experience with us. It is unfortunate to know that you expectations were not met.

We have duly noted your concern regarding our support services and the ongoing issue. We are investigating it and you will soon hear from our team and will try to resolve it for you as soon as possible.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

We regret the inconvenience caused to you.

Regards,
Nitish
Team AfterShip