AfterShip Order Tracking
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Reviews (1,502)
AfterShip was a huge waste of our time. The API is totally unreliable and their support is even worse. (The support is the type that strings you along and tries to blame everything except their own broken code.) If you have a low-volume store and don't actually care if your customers get notifications or not, then this might work for you. Otherwise, do yourself a favor and pick a different app.
It is unfortunate to know that you did not have the best experience using our app and wished for the notification feature to be more flexible. We have duly noted your concern expressed for API and support services.
We have assigned a dedicated resource to contact you via email and take you through the steps taken to resolve your concern.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
We regret the inconvenience caused to you.
Regards,
Nitish
Team AfterShip
