Reviews (2,435)
Overall rating
4.7
August 13, 2021
This app is really ridiculous, they charge 3 times for one Abandoned cart reminder, I will not use it again. be careful for new buyers, please read them help center carefully, you may be charged many times.
Elephant Jay
China
6 months using the app
Yotpo - Email & SMS replied
August 24, 2021
Hello,
Thank you for reaching out.
I apologize for any frustration caused. I can see that my team has reached out directly to further review your feedback. Often times the cost per message can fluctuate based on the character limit reached per message. We are happy to further break this down for you.
We look forward to hearing back from you so we can work towards swiftly resolving the trouble you have outlined.
Kind regards,
SMSBump Customer Care
